Hi, I’m
Marc Sauseda
El Prado,NM
Summary
Obtained over 15 years of business management experience, maximizing my employee development, training and customer service knowledge to increase company's revenue and developed a long-term clientele relationship.
Overview
15
years of professional experience
Work History
Overland Sheepskin Co.
Store Manager
08.2018 - Current
Job overview
- Overlooked the daily operations of the store to develop strategies to improve customer service, increase customer loyalty and sales.
- In charge of hiring, training, coaching and developing sales associates to achieve daily, weekly and monthly sales goals.
- Have maintained our stores key performance indicators above company standard while consistently reaching twenty percent conversion.
- Had the top sales contributing to our flagship store breaking two sale records all time two years in a row.
- Reviewed visual merchandising style and researched data on market trends.
- Served as an aliasing for the business to the community to facilitate events that benefited the community.
Etro
Key Holder
04.2014 - 07.2018
Job overview
- Responsible for communication and development of clientele via telephone and email
- Conduct interviews and employee quarterly evaluations and ensured team growth by meeting monthly store sale goals
- Conduct new hire orientation and training, and ensured that employee (s) were familiarized with company policies
- Established amazing rapports and an impressive clientele book
- Reached and exceeded monthly goals while being accountable for 22% - 35% of the total monthly business revenue
- Monitor inventory daily to maintain negatives to a minimal
The Huntclub Shoes LLC
Sales Manager
07.2012 - 04.2014
Job overview
- Monitored online sales, inventory and shipping
- Coordinated private auctions and sale events
- Researched current fashion trends for upcoming sales
- Reported directly to owner
Protein Bar
General Manager
06.2011 - 08.2012
Job overview
- Assisted in opening new store locations while serving as primary trainer and manager
- Hired, trained, coached, and developed team members, team trainers, and team leads
- Forecasted weekly sales, labor, and food costs and exceeded weekly sales goals
- Tracked and monitored daily inventory and operating costs
- Completed all operational duties including ordering, scheduling, and banking
Protein Bar
Assistant Manager
03.2010 - 06.2011
Job overview
- Opened store daily, handled opening cash
- Received all shipments
- Managed and executed catering orders
- Managed kitchen responsibilities; trained team members how to prepare and cook food
Education
Morton Community CollegeCicero, Illinois
Incomplete
11.2012
University Overview
In progress
Pivot Point InternationalChicago, Illinois
License Certification from Cosmetology
03.2003
Skills
- Microsoft Word
- Excel
- PowerPoint
- Mac OS
- PC OS
- Adobe Photoshop
- MICROS POS Systems
- Google Documents
References
- Andrew Cervantes, Food/Beverage General Manager, Former Colleague, 312-810-5197
- Keith Garcia, Hospital IT Analyst, Former Colleague, 312-852-2908
Timeline
Store Manager
Overland Sheepskin Co.
08.2018 - Current
Key Holder
Etro
04.2014 - 07.2018
Sales Manager
The Huntclub Shoes LLC
07.2012 - 04.2014
General Manager
Protein Bar
06.2011 - 08.2012
Assistant Manager
Protein Bar
03.2010 - 06.2011
Morton Community College
Incomplete
Pivot Point International
License Certification from Cosmetology
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