Marc Silcox
Fort Myers,FL
Summary
Professional insurance sales expert with strong focus on personal lines, delivering tailored solutions to meet client needs. Proven track record in team collaboration and adaptability, with results-driven approach. Skilled in risk assessment, policy advising, and customer relationship management, aligning with both client and business objectives. Reliable and flexible, ready to contribute effectively to dynamic environments.
Overview
6
6
years of professional experience
Work History
Insurance Sales Agent
State Farm
Albuquerque, NM
08.2023 - 06.2025
- Analyzed customer requirements and provided tailored solutions that met their individual needs.
- Attended industry conferences and seminars in order stay abreast of changing regulations concerning insurance policies.
- Managed multiple projects simultaneously while ensuring deadlines were met efficiently.
- Utilized problem-solving skills when addressing customer complaints promptly and professionally.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
Jewelry Sales Manager
Lilly Barrack Jewelry
US
08.2022 - 08.2023
- Greeted customers, helped locate merchandise and suggested suitable options
- Helped each customer with amazing personal service to boost sales and customer satisfaction
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
Sales Manager
Journeys
US
07.2019 - 08.2022
- Boosted team morale and overall sales volume by creating employee incentive sales contests Supported all sales team members to drive growth and development Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals Formalized sales process to enhance operations and promote acquisition of new customers.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
High School Diploma -
Rio Rancho High School
Rio Rancho, NM01.2020
University of The Southwest
Hobbs, NMSkills
- Strong communication skills
- Goal driven
- Exceptional customer service
- Store maintenance
- Creative thinking
- Attention to detail
Timeline
Insurance Sales Agent
State Farm
08.2023 - 06.2025
Jewelry Sales Manager
Lilly Barrack Jewelry
08.2022 - 08.2023
Sales Manager
Journeys
07.2019 - 08.2022
High School Diploma -
Rio Rancho High School
University of The Southwest