Marc Swanagan
Pueblo,CO
Overview
5
5
years of professional experience
Work History
Disk Jockey
Self Employed Web
08.2019 - Current
- Expanded clientele base through effective marketing strategies such as social media promotion, networking, and referrals from satisfied customers.
- Showcased adaptability by performing at various types of events including corporate functions, weddings, private parties.
- Increased audience engagement by curating diverse and appealing music playlists.
- Enhanced event atmosphere through skillful audio mixing and seamless song transitions.
Customer Service Representative
Lowe's
06.2021 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Loader and Unloader
Mission
09.2022 - 01.2023
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Education
Computational Science
Otero Junior College
La Junta, COTimeline
Loader and Unloader
Mission
09.2022 - 01.2023
Customer Service Representative
Lowe's
06.2021 - 05.2024
Disk Jockey
Self Employed Web
08.2019 - Current
Computational Science
Otero Junior College