Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marc Unrein

Kyle

Summary

Dynamic Operations Supervisor with a proven track record at JIT Technologies, excelling in performance monitoring and compliance management. Enhanced customer satisfaction through quality control systems and improved safety standards, resulting in fewer workplace accidents. Skilled in logistics coordination and employee development, fostering a proactive team environment for operational excellence.


Overview

20
20
years of professional experience

Work History

Operations Supervisor

JIT Technologies
05.2021 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Developed and implemented standard operating procedures to ensure consistency and quality with multiple accounts
  • Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.

Operations Supervisor

Dealers Electrical
03.2018 - 05.2021
  • Organize and arrange outbound delivery loads spanning the Austin and surrounding areas
  • Tracks, traces and expedites sales order tickets to ensure on-time arrival to include the overall support of the warehouse flow
  • Implemented and lead problem-solving techniques for the shipping department as necessary
  • Established operational procedures for activities of incoming and outgoing orders, handling and distribution of materials as well as management of inventory
  • Interface with customers creating relationships and ensuring shipping and quality standards are met
  • Improved processes for picking, packing and receiving, including workflows, cycle times and tracked deliveries


Traffic Manager

Screen Innovations
04.2013 - 03.2018
  • Directed all materials/logistical functions related to shipping and receiving, warehouse, return goods, and material handling
  • Lead and managed the shipping and receiving teams in verification and record keeping of incoming/outgoing shipments
  • Maintained and developed a productive logistics department by training and motivating employees
  • Controlled receiving and distribution of raw material to assure accuracy interface
  • Reviewed sales orders and records to determine shipping priorities, work assignments and shipping methods to meet schedule requirements
  • Optimized product inventory storage for more efficient daily use

Store Manager

Jiffy Lube
03.2009 - 09.2010
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Operations Management Specialist

UPS Supply Chain Solutions
01.2005 - 03.2009
  • Direct daily trans-load activities to support account objectives for level of service, cost management, and volume requirements
  • Developed and reviewed operational reports
  • Ensured that all department and/or corporate policies and procedures are communicated. understood and adhered to
  • Worked directly with customer providing information, monitoring and coordinating efforts to meet customer needs and resolution of problems
  • Established and promoted a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels
  • Helped ensure that customer transactions were completed accurately and on time and that operations were in compliance with defined standards
  • Implemented employee personnel development plans as required to ensure the continuing professional growth of department employees
  • Established and maintained an aggressive cross-training program within the department, enhance flexibility, and ensure backup coverage of vital functions and processes

Education

GED -

Wharton Senior High School
Wharton, TX
06-1997

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Safety oversight
  • Employee development
  • Warehouse operations
  • Customer relationship development
  • Inventory coordination
  • Compliance management
  • Cycle counting
  • Logistics coordination
  • Logistics management

Timeline

Operations Supervisor

JIT Technologies
05.2021 - Current

Operations Supervisor

Dealers Electrical
03.2018 - 05.2021

Traffic Manager

Screen Innovations
04.2013 - 03.2018

Store Manager

Jiffy Lube
03.2009 - 09.2010

Operations Management Specialist

UPS Supply Chain Solutions
01.2005 - 03.2009

GED -

Wharton Senior High School

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Marc Unrein