Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marc Valdez-Benitez

Austin,TX

Summary

Dynamic and service-oriented professional with over 4 years of experience in roofing sales and construction, specializing in delivering top-tier roofing solutions, customer service, and tailored product recommendations. Adept at effectively managing time and prioritizing tasks to meet customer needs while maintaining a positive, team-focused attitude. I am eager to contribute my skills to the Inside Sales Associate role at ABC Supply, supporting its mission of providing unparalleled service and driving customer satisfaction.

Overview

6
6
years of professional experience

Work History

Roof Technician

D&H Roofing
04.2020 - Current
  • Improved roof installations by consistently adhering to industry best practices and safety guidelines.
  • Implemented preventative maintenance programs, extending the lifespan of clients'' roofs.
  • Prevented potential leaks through diligent inspection of existing flashing systems during routine maintenance visits.
  • Provided exceptional customer service, answering questions, addressing concerns, and explaining the process throughout the project duration.
  • Maintained excellent safety records by following all OSHA regulations and company policies during roofing projects.
  • Maximized efficiency on large-scale commercial roofing projects by coordinating tasks among crew members effectively.

Barista

Starbucks
08.2019 - 04.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Cashier

H-E-B Plus
10.2018 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent efficiency.

Education

Bachelor of Arts - Marketing

Texas State University
San Marcos, TX
12-2024

High School Diploma -

Cedar Creek High School
Cedar Creek, TX
05-2019

Skills

  • Problem-Solving
  • Customer Service
  • Time Management
  • Attention to Detail
  • Reliability and punctuality
  • Customer Relations
  • Personal Selling
  • Excellent Communication
  • Team Collaboration
  • Work Ethic and Integrity

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Roof Technician

D&H Roofing
04.2020 - Current

Barista

Starbucks
08.2019 - 04.2020

Cashier

H-E-B Plus
10.2018 - 08.2019

Bachelor of Arts - Marketing

Texas State University

High School Diploma -

Cedar Creek High School

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Marc Valdez-Benitez