Marc Valerio
Union,NJ
Summary
Currently, seeking a challenging position that offers advancement based on performance, while utilizing experience and skills possess in this field. All the while, continuing to develop professionally with the company and all aspects of the organization by applying strong work ethics and skills.
Overview
7
7
years of professional experience
Work History
Level C Mechanic
BMW Dealership
12.2019 - Current
- Conducted automotive inspections, diagnostics, and repairs on European imports to include engines, transmissions, differentials, brakes, clutches, starters, axles, steering gears, carburetors, fuel systems, cooling systems, and other mechanical and electrical systems.
- Suggested additional services to customers in order to meet upsell goals.
- Attended training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
- Coordinated with parts department to determine availability of necessary components to have projects completed in a timely manor.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Explained estimates and determined repair timelines to manage customer expectations.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Analyzed vehicle data using advanced diagnostic equipment.
- Read and followed technical documentation to complete accurate repairs.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Lube Technician
Nissan Dealership
02.2018 - 12.2019
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Demonstrated talent for quickly and accurately diagnosing mechanical failures and determining corrective actions which lead to acquiring larger projects.
- Worked with master mechanics to gain experience and knowledge to have the ability to work on larger projects.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Front End Supervisor
ShopRite
06.2016 - 02.2018
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers and checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Education
Certification - Automotive Service Excellence
Union County Vocational Technical School
Scotch Plains, NJ06.2017
Skills
- Troubleshooting and Diagnostics abilities
- Strong organizational and time-management skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Work Planning and Prioritization skills
Timeline
Level C Mechanic
BMW Dealership
12.2019 - Current
Lube Technician
Nissan Dealership
02.2018 - 12.2019
Front End Supervisor
ShopRite
06.2016 - 02.2018
Certification - Automotive Service Excellence
Union County Vocational Technical School
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