Marc Voss
Moody,MO
Summary
Dynamic professional with a proven track record at Pentair, showcasing exceptional organizational skills and the ability to effectively coordinate multiple resources simultaneously. Detail-oriented and adept at managing complex tasks while consistently ensuring high-quality outcomes. Strong candidate equipped with a unique blend of skills that drive efficiency and success in fast-paced environments. Committed to leveraging expertise to contribute positively to team objectives and organizational goals.
Overview
2026
2026
years of professional experience
Work History
Paint and Shipping - Paint/Service
Pentair Flow Technologies
01.2010 - 2015
- Taped and prepped pumps for painting
- Painted and crated pumps for shipment
- Pulled service orders
- Packaged service orders and shipped service orders
- Completed 20-30 orders per day.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Berkeley Pump Line
Pentair Flow Technologies
- Beginning to end process with Berkeley Line, including but not limited to: Pulling of parts for pumps, assembling pumps, painting pumps and shipping the pumps.
- Followed guidelines in order to pull all needed parts to complete orders for pumps.
- Fully assemble and painted pumps.
- Shipped pumps once completed to fulfill orders.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Warehouse Operator
Pentair Flow Technologies
- Worked in receiving, loading and unloading shipments while adhering to safety protocols and best practices.
- Operated forklifts and pallet jacks to efficiently move materials within warehouse.
- Completed purchase orders in a timely manner.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
Logistics Coordinator
Pentair Flow Technologies
11.2015 - 11.2019
- Print batched service orders
- Coordinate with employees to order shipping/paint supplies
- Process and ship service/pump orders
- Order trucks for shipments
- Support issues as they arise
- Assisted with cycle counting
- Answer emails in a timely manner
- Work autonomously daily
- Cover Supervisors responsibilities when he is unavailable
Inside Service Support Representative
Pentair Flow Technologies
11.2019 - Current
- Provided customer support through various channels, resolving inquiries efficiently.
- Collaborated with team members to enhance delivery processes and improve client satisfaction.
- Contributed to the development of departmental training and procedures that streamlined operations and enhanced customer support quality.
- Developed strong relationships with customers, fostering trust and loyalty through exceptional service delivery.
- Collaborated with cross-functional teams, ensuring seamless communication and coordination in completing complex customer quotes.
- Complete quotes and enter orders within 24 hrs of request.
- Vast knowledge of SAP, JDE and Outlook.
- Trained new personnel regarding company department operations.
- Maintain a personal database of detailed information to more readily and efficiently produce quotes.
Education
Associates of Arts -
Ranken Technical College
St. Louis, MissouriCoating Inspector Engineer Level 1
NACE Training
Kansas City, MissouriSkills
- Proficient in SAP and Microsoft Suite
- Dependable and responsible
- In depth knowledge of carriers used for shipping
- Teamwork and collaboration
- Cycle Counting Experience
- Customer service
- Problem-solving
- Attention to detail
- Time management
Timeline
Inside Service Support Representative
Pentair Flow Technologies
11.2019 - Current
Logistics Coordinator
Pentair Flow Technologies
11.2015 - 11.2019
Paint and Shipping - Paint/Service
Pentair Flow Technologies
01.2010 - 2015
Coating Inspector Engineer Level 1
NACE Training
Berkeley Pump Line
Pentair Flow Technologies
Warehouse Operator
Pentair Flow Technologies
Associates of Arts -
Ranken Technical College