Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marc Warren

Gillette

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Overview

8
8
years of professional experience
2015
2015
years of post-secondary education

Work History

Cashier

CBH Co-op
Gillette
05.2025 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Cashier

Safeway
Lander
01.2023 - 02.2025
  • My Job at the company was a cashier which included helping all customers that came threw my line, I helped customers, helped bag, and loaded all groceries in the customers carts, my job was far beyond a cashier, I helped in other areas threw out the store such as helping tags the store giving the store new tags or updating them for the sales threw out the week, I also helped face the store made it look more professional, I also helped stock merchandise in other departments and helped in each and ever area my managers needed help!

Collector

Goodwill Industries
Rock Springs
08.2021 - 02.2022
  • My position at this company was to head to the back of the store where we had bins and we was to separate clothes, from toys, electronics, and expensive merchandise that would go online for sale, the bins we had we separated and would price then put each item in a cart and after a certain amount was built up the merchandise would go on the sales floor for sale, I was in charge of separating everything as well price items and putting them in carts, I collected items threw the back door and unloaded merchandise!!

Customer Account Representative

Aaron's
Rock Springs
01.2021 - 08.2021
  • At the company my job was first and foremost customers service and selling experience as we sold Appliances, furniture, electronics, and every other aspect of home appliances, I helped write contracts, sell merchandise, and my personal favorite load and unload customers merchandise on and off the truck, as well as travel to other county's to deliver, I also helped my managers with all tasks they may have needed!!
  • Processed customer account updates and ensured accurate data entry.
  • Resolved customer complaints by identifying issues and offering solutions.
  • Assisted in coordinating deliveries and scheduling appointments for customers.
  • Educated customers on rental agreements and payment options clearly.
  • Collaborated with team members to enhance overall customer service experience.
  • Maintained organized records of customer interactions and transactions efficiently.
  • Trained new staff on company policies and customer service best practices.
  • Handled difficult situations with tact, diplomacy, and professionalism.

Assistant Manager

Gordmans
Riverton
01.2020 - 09.2020
  • My position at Gordman's was a retail associate to begin with and in that first week i went from a sales associate to the New Assistant Manager/ Acting store director of the company so when my boss was not around or in I was the one in charge of all store employees, including the store, the safe and all the store was my responsibility and I delivered and fulfilled my Responsibilities with absolute Pride and Professionalism, My job was to up and close the store each and everyday, assigning tasks to all my employees that day and threw out the week, I opened the tills and counted the safe as well as closed out the safe every night, I took care of the deposits that needed to go the bank, and I assisted and helped each and all customers that came in the store, At Gordman's we was going threw a liquidation sale so I was also in charge of selling everything the store that could be removed including, shelf's, mannequins, fixtures, desks and basically everything that wasn't nailed to the floor!
  • Managed staff schedules, ensuring adequate coverage during peak hours.
  • Assisted in training new employees on store policies and procedures.
  • Implemented loss prevention strategies to minimize inventory shrinkage.
  • Oversaw visual merchandising to maintain brand standards and attract customers.
  • Analyzed sales reports to identify trends and adjust inventory levels accordingly.
  • Facilitated communication between management and team members for smooth operations.
  • Resolved customer complaints effectively, enhancing overall shopping experience.

Customer Account Representative

Rent-A-Center
Riverton
02.2018 - 04.2020
  • My position at Rent-A-Center was multiple jobs which included helping assist all managers that needed assistance as well as my top priority which was customer service and that included writing up contracts and selling products as well as helping all customers to find any and all merchandise they might be interested in that also included delivering merchandise to the customers address as well as providing the most helpful service I could which was making sure the merchandise was safe, non damaged and fit in their home perfectly, my jobs was to store the merchandise in the back room till it was ready for delivery and then when the delivery date came I loaded my truck with said merchandise and delivered in a timely manner and moved on to the next customer!!

Education

Wind River High School
Pavillion, WY

Skills

  • Assistant Manager
  • Merchandise restocking
  • Transaction handling
  • Cash handling and management
  • Receipt handling
  • Customer service
  • Promotions and discounts
  • POS systems
  • Clear communication
  • Complex Problem-solving
  • Spirit, wine, and beer expertise
  • Training and onboarding
  • Product knowledge
  • Customer service excellence
  • Staff mentoring
  • Time management skills
  • Cash drawer balancing
  • Cash register systems
  • Money handling
  • Credit and cash transactions
  • ID verification
  • Issue resolution
  • Cash management
  • Attention to detail

Timeline

Cashier

CBH Co-op
05.2025 - Current

Cashier

Safeway
01.2023 - 02.2025

Collector

Goodwill Industries
08.2021 - 02.2022

Customer Account Representative

Aaron's
01.2021 - 08.2021

Assistant Manager

Gordmans
01.2020 - 09.2020

Customer Account Representative

Rent-A-Center
02.2018 - 04.2020

Wind River High School

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