MARC WILKS

• Maintained a high level of accuracy in test results by following strict quality control procedures.
• Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
• Performed testing and quality control using approved laboratory procedures and instrumentation.
• Cleaned and sterilized tools and equipment to maximize purity of specimens.
• Maintained documentation on tests performed in lab.
• Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
• Documented information by maintaining daily logs and equipment record books.
• Calibrated and maintained instruments to keep equipment fully operational.

• Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
• Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
• Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
• Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
• Collected, arranged, and input information into database system.
• Generated reports detailing findings and recommendations.

• Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
• Streamlined reporting processes, significantly reducing time required to generate insights.
• Reduced errors in data entry, instituting rigorous quality control checks.
• Enhanced data accuracy by meticulously validating and updating customer information in database.
• Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
• Increased customer satisfaction by analyzing feedback and implementing necessary changes.
• Enhanced report accuracy, conducting thorough data audits on regular basis.
• Evaluated customer needs and feedback to drive product and service improvements.
• Conducted regular reviews of operations and identified areas for improvement.

• Operated range of heavy equipment on regular basis with advanced skill.
• Maintained and cleaned equipment after each job and inspected.
• Operated machining equipment safely with team of operators.
• Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
• Completed minor repairs and replacements of equipment parts to restore functionality.
• Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
• Trained in diverse pieces of equipment and useful attachments to handle team needs.
• Drove vehicles to and from work sites and maintained clean driving record.
• Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
• Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
• Collaborated with team members to optimize work processes, streamlining operations for increased efficiency.

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

• Delivered high-quality reports detailing inspection results, facilitating data-driven decision-making among management teams.
• Optimized workflow by effectively prioritizing and scheduling inspections according to project timelines and resource availability.
• Ensured compliance with industry standards through meticulous attention to detail during inspections.
• Improved safety protocols by identifying potential hazards during inspections and recommending corrective actions.
• Conducted risk assessments for various projects, identifying potential issues before they escalated into costly problems.
• Developed customized inspection checklists tailored to unique project requirements, ensuring adherence to specifications and regulations.
• Increased efficiency by streamlining the inspection process and eliminating redundant tasks.
• Maintained comprehensive records of all inspection findings, highlighting areas for improvement and tracking progress over time.
• Rejected unacceptable items and recommended corrective actions.
• Followed standard operating procedures for inspections and tests.
• Recorded inspection and test results on data sheets.
• Followed safety protocols while handling hazardous materials.
• Operated and maintained testing equipment.
• Assisted in developing inspection and testing protocols.