Marcaleno Trujillo
Lansing,KS
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sale Representative
Prime Communications AT&T
Olathe, KS
11.2024 - Current
- Engaged customers to understand their needs and provide tailored product solutions.
- Built strong relationships with clients to foster loyalty and repeat business.
- Demonstrated product features and benefits to enhance customer understanding and interest.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Participated in training sessions to stay updated on products and sales techniques.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Provided technical support for customers using the company's products or services.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
Dietary Cook
Twin Oaks Assisted Living
Lansing, KS
09.2022 - 06.2024
- Organized food items, supplies and equipment needed for meal preparation.
- Adjusted seasoning, garnishes, portion sizes as necessary for special diets.
- Ensured proper storage of prepared foods at appropriate temperatures.
- Inspected cooking surfaces and equipment to ensure they are clean and sanitary.
- Checked quality of ingredients prior to use in recipes.
- Performed basic maintenance duties such as cleaning tables, sweeping floors.
- Prepared meals for patients according to dietary requirements and restrictions.
- Monitored stock levels of food items, supplies and equipment used in meal preparation.
- Maintained cleanliness of kitchen area throughout shift.
- Made meals in accordance with company standards and requirements.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Online Grocery Associate
Walmart
Leavenworth, Kansas
05.2021 - 07.2022
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Suggested comparable products to replace out-of-stock items.
- Assisted teammates with daily tasks during peak periods.
- Asked store associates for help locating missing products.
- Completed pickup and shopping orders for customers within local area.
Backline Cook
Dairy Queen Grill & Chill
Lansing, KS
12.2019 - 05.2021
- Operated commercial kitchen equipment such as mixers, slicers, blenders, choppers.
- Stocked inventory and restocked kitchen line with supplies such as condiments, sauces, and vegetables.
- Ensured freshness of ingredients by checking for quality prior to use.
- Cleaned work areas including counters and floors to maintain a sanitary environment.
- Assisted in training new backline cooks on proper techniques for food preparation and safety protocols.
- Maintained accurate records of food waste, temperature logs, par levels.
- Assisted other staff members with tasks when needed during high volume periods.
- Adhered to health codes regulations when preparing meals for customers.
- Properly stored all cooked foods in designated containers at appropriate temperatures.
- Followed sanitation procedures and maintained a clean work environment.
- Communicated effectively with front-of-house staff regarding order status updates.
- Sliced, diced, chopped, prepared dressings and marinades for meats and vegetables.
Education
ITF+ - Information Technology
CompTia
Online01-2023
High School Diploma -
Lansing High School 9-12
Lansing, KS05-2020
Skills
- Software installation
- Customer service
- Attention to detail
- Computer assembly
- Analytical thinking
- Hardware troubleshooting
- Troubleshooting and diagnostics
- Maintenance and repair record-keeping
- Valid driver's license
- Hardware repair
- Soldering techniques
- Hardware installation
- Problem solving
- Inventory management
Certification
- CompTia ITF+ Certification
Timeline
Sale Representative
Prime Communications AT&T
11.2024 - Current
Dietary Cook
Twin Oaks Assisted Living
09.2022 - 06.2024
Online Grocery Associate
Walmart
05.2021 - 07.2022
Backline Cook
Dairy Queen Grill & Chill
12.2019 - 05.2021
ITF+ - Information Technology
CompTia
High School Diploma -
Lansing High School 9-12
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