Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Languages
Interests
Timeline
Barista

Marcanthony Brown

Caregiver
Los Angeles

Summary

Dynamic individual with hands-on experience in Caregiving and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. I Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success

Overview

23
23
years of professional experience

Work History

In Home Nurse

24 Hour Home Care
01.2025 - Current
  • Provided personalized care and support for clients, enhancing daily living activities and overall well-being.
  • Developed and maintained trusting relationships with clients, fostering a supportive environment for emotional health.
  • Monitored client health status, documenting changes and communicating effectively with family members and healthcare providers.
  • Implemented individualized care plans in collaboration with healthcare professionals, optimizing client outcomes and satisfaction.
  • Advocated for client needs and preferences, ensuring dignity and respect in all aspects of caregiving interactions.
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Assisted disabled clients to support independence and well-being.
  • Maintained client confidentiality at all times, ensuring sensitive information was secure and only shared with authorized personnel.
  • Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.
  • Developed strong rapport with clients by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns.
  • Collaborated closely with family members to communicate updates on client progress and address any concerns or issues that arose during care provision.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Provided emotional support and companionship to clients.

IHSS Care Provider

IHSS In Home Support Services
10.2024 - Current
  • Provided personalized care and assistance with daily living activities for clients.
  • Developed and implemented individualized care plans based on client needs and preferences.
  • Monitored client health and safety, reporting changes to appropriate healthcare professionals.
  • Assisted clients with medication management, ensuring adherence to prescribed schedules.
  • Advocated for client rights and access to community resources, enhancing quality of life.
  • Evaluated service effectiveness, implementing adjustments to improve care outcomes consistently.
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Assisted clients with daily living activities, promoting independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Enhanced client well-being by providing compassionate care and support tailored to individual needs.
  • Provided mobility assistance such as walking and regular exercising.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Demonstrated patience and empathy while assisting clients experiencing cognitive or physical challenges.

Lead Care Manager

Sunrise Senior Living
05.2010 - Current
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Arranged transportation and documented details of discharge transition plans.
  • Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
  • Promoted a safe living environment through regular safety checks, maintenance requests, and incident reporting.
  • Worked closely with resident families to determine appropriate end-of-life care options based on individual preferences and medical needs.
  • Implemented quality improvement initiatives within the facility focused on enhancing overall resident wellbeing.
  • Demonstrated strong leadership skills through effective decision-making abilities that consistently led to successful outcomes for both residents and employees alike.
  • Collaborated with multidisciplinary teams to provide comprehensive care for residents, addressing physical, emotional, and cognitive needs.
  • Enhanced resident care by developing and implementing individualized care plans, addressing specific needs and preferences.
  • Supported staff with clinical, functional and operational assistance.
  • Established trust among families of residents by maintaining open lines of communication regarding changes in health status or treatment plans.
  • Improved staff efficiency by providing thorough training and continuous support in daily tasks and responsibilities.

Uber Driver

Ev Towers
01.2025 - 07.2025
  • Delivered exceptional customer service to ensure positive rider experiences.
  • Navigated efficiently using GPS technology to optimize routes and reduce travel times.
  • Maintained vehicle cleanliness and mechanical reliability through regular inspections and maintenance.
  • Managed cash transactions and electronic payment processing accurately and securely.
  • Analyzed ride patterns to identify peak hours, contributing to strategic scheduling decisions.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Implemented feedback systems from riders to improve service delivery and driver performance.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
  • Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
  • Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.

Valet Parking Supervisor

Drive Hospitality
10.2021 - 04.2024
  • Evaluated employee performance regularly against established benchmarks, recognizing top performers with rewards or promotions as appropriate.
  • Improved team performance through regular coaching, feedback sessions, and professional development opportunities.
  • Maintained a safe and secure work environment by enforcing strict safety protocols and regularly inspecting equipment.
  • Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
  • Coordinated with security personnel to mitigate potential risks and ensure a safe environment for guests, employees, and their vehicles.
  • Served as the primary point of contact for all valet-related inquiries from guests, management, or other stakeholders, ensuring accurate information was provided proactively.
  • Facilitated seamless communication between staff, management, and guests to address any issues or special requests in a timely manner.
  • Developed strong relationships with repeat customers through attentive service and personalized interactions, fostering loyalty to the establishment.
  • Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
  • Ensured high levels of service quality by conducting thorough employee training and emphasizing the importance of attention to detail.
  • Conducted regular meetings with staff members to discuss updates, share best practices, and address any concerns or challenges faced on the job site effectively.
  • Handled escalated customer complaints professionally and effectively, implementing solutions that resulted in improved guest satisfaction scores.
  • Upheld exceptional standards of cleanliness throughout valet areas, contributing to a positive impression on guests.
  • Continuously monitored parking lot capacity to optimize space utilization and minimize congestion during peak hours.
  • Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
  • Provided punctual, polite valet services to uphold professional standards.

Day Porter

Douglas Emmett
11.2017 - 11.2018
  • Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
  • Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
  • Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
  • Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
  • Prevented pest infestations by diligently removing trash and food waste from common areas daily.
  • Ensured timely completion of duties through effective time management and prioritization skills.
  • Supported facility operations with efficient waste disposal, recycling, and sanitation practices.
  • Responded quickly to emergencies or urgent cleaning needs, minimizing disruptions within the building.
  • Demonstrated versatility in tasks performed, adapting to various responsibilities as needed within the facility''s operation schedule.
  • Optimized cleaning procedures for maximum efficiency without sacrificing quality or attention to detail.
  • Communicated with coworkers and managers about completed duties.
  • Performed light maintenance duties such as changing light bulbs or fixing minor plumbing issues when required.
  • Increased efficiency in maintenance requests by effectively communicating needs to appropriate personnel.

Dishwasher

Tatsu Ramen
08.2017 - 10.2017
  • Improved kitchen efficiency by streamlining dishwashing processes and implementing time-saving techniques.
  • Maximized dishwasher efficiency through routine maintenance checks and proper equipment usage training.
  • Evaluated dishwasher performance regularly, providing constructive feedback for continuous improvement opportunities within the team structure.
  • Contributed to successful restaurant inspections by maintaining high standards of cleanliness throughout the dishwashing area.
  • Ensured timely delivery of clean dishes to serving stations, supporting efficient food service operations during peak hours.
  • Reduced kitchen accidents by enforcing proper safety protocols and training staff on best practices.
  • Maintained a clean and sanitary work environment, ensuring compliance with health department regulations.
  • Assisted in developing standard operating procedures for the dishwashing area, promoting consistency across shifts in both cleanliness levels and operational efficiency.
  • Supervised and trained new dishwashing staff, promoting adherence to kitchen policies and procedures.
  • Monitored equipment functionality, scheduling repairs as needed to avoid interruptions in service.
  • Managed dishwasher schedule to ensure adequate coverage during peak service hours.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Package Handler

Adecco Staffing
11.2016 - 05.2017
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Followed verbal and written instructions to properly move and ship products.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Administrative Assistant

Capriana
10.2014 - 03.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Education

Associate of Applied Science - Administrative Justice

Los Angeles Trade Technical College
Los Angeles, CA
06.2021

Skills

  • Staff Training and Development
  • Vehicle Safety Knowledge
  • Incident Reporting
  • Task Delegation
  • Parking Space Optimization
  • Customer Service
  • Attention to Detail
  • Punctual and Reliable
  • Vehicle parking and retrieval
  • Team Collaboration
  • Valid Driver's License
  • Customer Communication
  • Workload prioritization
  • Health and safety
  • Team Management
  • Sanitation Standards
  • Chemical Handling
  • Waste Management
  • Cleaning Expertise
  • Restroom Sanitation
  • Janitorial duties
  • Data Entry
  • Computer Skills
  • Office Administration
  • Strong Work Ethic
  • Punctuality
  • Efficient cleaning
  • Cleaning and sanitizing
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Quality Control Standards
  • Delegation Abilities
  • Service planning
  • Training skills

Accomplishments

  • Supervised team of 8 staff members.
  • Achieved Results through effectively helping with Task.
  • Collaborated with team of 20 in the development of Drive Hospitality Parking.
  • Documented and resolved issues which led to great results.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"What Lies Beneath The Surface Isn't Always Beneath The Surface"
Marcanthony Brown

Languages

English
Full Professional

Interests

Music, Reading, Working Out, Meditation, Writing, Listening

Timeline

In Home Nurse

24 Hour Home Care
01.2025 - Current

Uber Driver

Ev Towers
01.2025 - 07.2025

IHSS Care Provider

IHSS In Home Support Services
10.2024 - Current

Valet Parking Supervisor

Drive Hospitality
10.2021 - 04.2024

Day Porter

Douglas Emmett
11.2017 - 11.2018

Dishwasher

Tatsu Ramen
08.2017 - 10.2017

Package Handler

Adecco Staffing
11.2016 - 05.2017

Administrative Assistant

Capriana
10.2014 - 03.2016

Lead Care Manager

Sunrise Senior Living
05.2010 - Current

Associate of Applied Science - Administrative Justice

Los Angeles Trade Technical College

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