Marc Anthony Rodriguez
New York,NY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
1
1
Language
Work History
Operations/Stock Control Manager
Alex Mill
10.2024 - Current
- Assisted with New store opening on Rockefeller Center, which included setting up entire stock room and Visual merchandising Lay out.
- Organized stock by style, size, and color to ensure sales staff had easy access to product.
- Fulfilled online orders for ECOM.
- Established a cycle count routine to maintain inventory.
Freelance Client Advisor/Operations Specialist
POURED | Retail Staffing Agency
05.2023 - 10.2024
- Assisted luxury retail brands such as Celine, Kenzo, Khaite and A.P.C. with sales and operational tasks.
- Gained hands-on experience in managing luxury retail operations including customer service, inventory control and visual merchandising.
- Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
Purchasing Agent
Greater Mental Health Of New York
01.2021 - 09.2024
- Maintained and organized office supply, facility and medical inventory for 5 company sites. Providing delivery and/or direct shipping to site managers.
- Established online ticket system for order supply requests, improving efficiency and employee satisfaction.
- Answered and fulfilled 30-40 supply requests on weekly basis, while promoting positive relations with 25+ internal and external vendors.
- Supported company growth by identifying new suppliers and expanding vendor base.
Keyholder
Urban Outfitters, Inc.
08.2019 - 12.2020
- Trained and led 10+ new hires on sales tactics as well as company policies and procedures.
- Collaborated with management team on implementing strategies to achieve store's monthly sales targets.
- Assisted leadership with monthly inventory counts, weekly cycle counts, and loss prevention.
- Enhanced client satisfaction by providing personalized styling advice.
Mobile Expert
T-Mobile
09.2015 - 08.2019
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
- Collaborated with management to develop strategies aimed at improving store KPI's such as revenue growth and client satisfaction.
- Led product training sessions for new team members, fostering supportive learning environment and increasing staff expertise.
Education
Bachelor of Arts - Communication Studies
Pace University
Pleasantville, NY05.2016
Skills
- Sales Development
- Account Management
- Inventory Management
- Cost Control
- Procurement
- Team Building
- Attention to Detail
- Microsoft Excel
- Customer Engagement
- Active Directory
- Technical Support
- Equipment Repair
Timeline
Operations/Stock Control Manager
Alex Mill
10.2024 - Current
Freelance Client Advisor/Operations Specialist
POURED | Retail Staffing Agency
05.2023 - 10.2024
Purchasing Agent
Greater Mental Health Of New York
01.2021 - 09.2024
Keyholder
Urban Outfitters, Inc.
08.2019 - 12.2020
Mobile Expert
T-Mobile
09.2015 - 08.2019
Bachelor of Arts - Communication Studies
Pace University
Similar Profiles
Alexsandro BravoAlexsandro Bravo
Painter at Alex & Alex PaintingPainter at Alex & Alex Painting
Alexander BarreraAlexander Barrera
Remodeling Foreman at Alex and Alex Construction ServicesRemodeling Foreman at Alex and Alex Construction Services
Herb FullertonHerb Fullerton
Senior Accountant at Cal Mill Equipment / Cal Mill ConstructionSenior Accountant at Cal Mill Equipment / Cal Mill Construction
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)
Joyce JohnsonJoyce Johnson
Office Aide at The Alex House ProjectOffice Aide at The Alex House Project