Marcanthony Torres
Overland Park,KS
Summary
Professional Automotive Technician with strong commitment to workplace safety and efficiency. Skilled in diagnosing and repairing mechanical issues, maintaining high standards, and ensuring optimal performance. Strong focus on team collaboration, adaptability, and delivering consistent results in fast-paced environments. Reliable and flexible, with key skills in ventilation systems, troubleshooting, and preventative maintenance.
Overview
11
11
years of professional experience
Work History
Hood Technician
Express Oil Change & Tire Engineers
11.2020 - 09.2024
- Performed preventative maintenance on vehicles, resulting in reduced long-term costs for clients and improved vehicle reliability.
- Assisted management in inventory control efforts, tracking parts usage and promptly reporting shortages or discrepancies as necessary.
- Improved shop productivity by maintaining a clean and organized work area, enabling quick access to tools and equipment.
- Displayed adaptability by quickly acclimating to the unique needs of each customer and their specific vehicle make or model.
- Enhanced customer satisfaction by providing thorough vehicle inspections and identifying necessary repairs.
- Streamlined workflow in the garage, collaborating with other technicians to ensure smooth operations.
- Reduced vehicle downtime for clients by efficiently completing hood maintenance tasks in a timely manner.
- Inspected new parts and areas of repair to verify correctness and quality.
- Inspected vehicles to identify and document repair needs.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
Automotive Detailer
Enterprise Mobility
11.2015 - 02.2018
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars and trucks daily for auto dealership.
- Improved customer satisfaction by providing thorough interior and exterior detailing services.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Refilled gas tanks and documented fluid levels.
- Maintained records of cleaning activities.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Store Sales Manager
AutoZone
07.2013 - 10.2015
- Managed inventory levels for optimal turnover, reducing stock discrepancies and ensuring product availability.
- Implemented loss prevention measures effectively reducing shrinkage rates within the store environment.
- Resolved escalated customer complaints successfully maintaining high levels of client satisfaction.
- Analyzed sales data regularly to identify trends and adjust strategies as needed to capitalize on opportunities or address challenges.
- Maintained an organized, clean store environment that met company standards for visual presentation, safety, and operational efficiency.
- Boosted store sales by implementing effective merchandising strategies and eye-catching displays.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Assisted customers in making informed purchasing decisions by providing tailored recommendations based on their needs and preferences.
Education
High School Diploma -
Bronx Guild
The Bronx, NY06-2014
Skills
- Exhaust system repair
- Advanced troubleshooting
- Hand-tool proficiency
- Quality-focused
- Repair assessment
- Body part replacement
- Auto body fabrication
- Attentive to detail
- Strong leadership skills
- Test driving
- Brake servicing
- Inspection skills
- Problem-solving aptitude
Timeline
Hood Technician
Express Oil Change & Tire Engineers
11.2020 - 09.2024
Automotive Detailer
Enterprise Mobility
11.2015 - 02.2018
Store Sales Manager
AutoZone
07.2013 - 10.2015
High School Diploma -
Bronx Guild
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