MARCAYLA AUSTIN
Lake City,FL
Summary
Dedicated healthcare professional with 5+ years of experience in hospital, procedural, and patient care environments. Skilled in endoscopic procedure support, operating room preparation, infection control, and patient monitoring. Proven ability to work efficiently in fast-paced clinical settings while collaborating with multidisciplinary healthcare teams. Currently completing training as a Certified Medical Assistant (CMA) with hands-on clinical skills in patient care, vital signs, and medical office procedures. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant Extern
Coastal Health
Jacksonville, Florida
02.2026 - Current
- Conducted patient intake and rooming, obtaining vital signs, medical histories, and chief complaints to ensure accurate assessment.
- Assisted the physician with routine examinations, minor procedures, and patient care tasks.
- Administered prescribed injections and medications, supporting patient treatment plans and recovery.
- Documented patient information and visit details in electronic medical records (EMR).
- Collected and prepared laboratory specimens, assisting with basic diagnostic testing to facilitate timely and accurate results.
- Performed basic lab tests such as urinalysis and blood glucose levels under the supervision of a physician or nurse practitioner.
- Prepared exam rooms, maintained sterile environments, and ensured proper medical supply organization.
- Prepared exam rooms and ensured cleanliness for patient comfort.
- Provided patient education regarding medications, treatment plans, and follow-up care instructions.
- Scheduled appointments and coordinated patient flow to support efficient clinic operations.
- Greeted patients upon arrival at office, checked them in and out of appointments, collected co-pays if necessary.
- Maintained HIPAA compliance and patient confidentiality at all times.
Endoscopy Technician
HCA Florida North Florida Hospital
01.2022 - 07.2024
- Assisted physicians during GI endoscopic procedures including colonoscopy and EGD in operating room and procedural environments.
- Prepared procedure rooms by assembling, testing, and troubleshooting endoscopy towers, scopes, suction, and monitoring equipment.
- Maintained strict sterile technique and infection prevention protocols.
- Monitored and documented patient vital signs and oxygen saturation during procedures.
- Positioned patients and applied sterile draping before procedures.
- Performed high-level disinfection and reprocessing of endoscopic equipment following manufacturer and hospital guidelines.
- Assisted with specimen collection, labeling, and transport.
- Supported efficient room turnover to maintain procedure schedules.
- Collaborated with physicians, nurses, and anesthesia staff to ensure safe and high-quality patient care.
- Communicated effectively with nursing staff concerning patient needs throughout procedure processes.
- Assisted in the training of new staff members on proper operation of endoscopic equipment.
- Performed maintenance on scopes following manufacturer's recommended schedules.
Patient Care Technician
HCA Florida North Florida Hospital
10.2020 - 01.2022
- Delivered direct patient care in acute care and recovery environments, ensuring comfort and safety.
- Supported patients with daily living activities including bathing, feeding, ambulation, and repositioning to promote independence.
- Obtained and documented vital signs, intake/output, and patient observations in electronic medical records.
- Monitored post-procedure patients and reported complications to nursing staff.
- Assisted nurses with patient assessments, transfers, and emergency situations.
- Facilitated patient care by floating between departments, addressing diverse patient needs promptly.
- Maintained strict HIPAA compliance and patient confidentiality.
Human Service Worker
Northeast Florida State Hospital
01.2018 - 01.2020
- Delivered compassionate care and supervision to patients in psychiatric and behavioral health settings, fostering a supportive environment.
- Supported patients with hygiene, meals, mobility, and daily routines to enhance their overall well-being and independence.
- Observed and recorded behavioral changes and safety concerns to inform treatment decisions and ensure patient safety.
- Utilized de-escalation and crisis intervention techniques.
- Ensured compliance with safety protocols to protect patients and staff.
- Collaborated with interdisciplinary healthcare teams to support treatment plans.
Education
Certified Medical Assistant (CMA) Program -
Concorde Career College
Jacksonville, FL04-2026
High School Diploma -
Columbia High School
Lake City, FL06-2015
Skills
- Patient Intake and Rooming
- Vital Signs Monitoring
- Patient History Documentation
- Endoscopy Procedure Assistance
- Operating Room Preparation
- Sterile Technique and Infection Control
- Medical Equipment Setup and Troubleshooting
- Specimen Collection and Handling
- Patient Positioning and Monitoring
- High-Level Disinfection and Equipment Reprocessing
- Electronic Medical Records (EMR/EHR)
- Medical Documentation and Charting
- HIPAA Compliance and Patient Confidentiality
- Appointment Coordination
- Medical Supply Management
- Patient-Centered Care
- Team Collaboration
- Multitasking in Fast-Paced Environments
- Attention to Detail
- Safety and Quality Compliance
- Strong Communication Skills
- Exam room preparation
- Medical equipment operation
- Medical terminology
- Physician support
- Room restocking
- EMR updating
- First aid and CPR certified
Certification
Basic Life Support (BLS)
Awards
Life Saver Award - Excellence in Patient Care and Safety
Administrative Skills
- Electronic Medical Records (EMR/EHR)
- Medical Documentation and Charting
- HIPAA Compliance and Patient Confidentiality
- Appointment Coordination
- Medical Supply Management
Timeline
Medical Assistant Extern
Coastal Health
02.2026 - Current
Endoscopy Technician
HCA Florida North Florida Hospital
01.2022 - 07.2024
Patient Care Technician
HCA Florida North Florida Hospital
10.2020 - 01.2022
Human Service Worker
Northeast Florida State Hospital
01.2018 - 01.2020
Certified Medical Assistant (CMA) Program -
Concorde Career College
High School Diploma -
Columbia High School