MARC E. OLIVAS
Los Angeles,CA
Summary
Dedicated and professional with a track record of success in management, leadership, and communication. Excels in problem-solving and planning with a keen eye for detail. Eager to bring skills and expertise to your organization, poised to make an immediate and valuable contribution.
Overview
22
22
years of professional experience
Work History
Agent Experience Coordinator
Compass Real Estate Brokerage
02.2024 - Current
- Acted as the first point of contact for customers, contributing to maintaining Compass as the #1 brokerage for 4 years in a row and ensuring the office environment met Compass standards.
- Managed a portfolio of 25 agents, providing personalized support for Compass technology adoption and troubleshooting issues related to devices, systems, and office equipment.
- Delivered basic marketing support, including creating collateral from templates and liaising with marketing advisors for more complex requests.
- Partnered with cross-functional teams to address inquiries, gather feedback, and provide operational support to agents, while contributing to marketing strategies and adapting to new brokerage strategies.
- Managed office logistics including mail distribution, supply inventory, office appearance, event organization, and administrative tasks like data entry and meeting preparation.
OFFICE ADMINISTRATOR
Deasy Penner Podley Real Estate
10.2022 - 02.2024
- Warmly greeted visitors upon arrival at the office, ensuring a positive first impression.
- Managed invoices, payments, and processed both incoming and outgoing mail for a roster over 175 agents.
- Reviewed and routed incoming correspondence and emails to the appropriate personnel for action.
- Oversaw accounts payable and receivable, including invoicing for customers and vendors.
- Developed and implemented office procedures to enhance efficiency and accuracy in administrative tasks.
- Coordinated logistics and planning for company events.
- Worked closely with onboarding and WPO cross-functional teams during Compass Acquisition of DPP RE.
INVENTORY CONTROLLER
Americold Warehouse
01.2019 - 01.2020
- Led warehouse improvement initiatives to advance operational efficiency
- Developed and enforced policies and procedures on inventory control and salvage disposal in 2 Warehouses
- Coordinated with supervisor on disposal of useless assets, supplies and equipment
- Prepared inventory reports for quality control and data reconciliation of 6 accounts distributed to multiple 3rd party vendors.
- Collaborated with other departments to integrate logistics with business systems and processes
- Monitored inventory levels of products and materials in warehouses
TECH II
Mercy Hospital Supply
01.2017 - 01.2018
- Managed inventory and equipment records, ensuring timely ordering of medical instruments and supplies when stock levels were low.
- Attended hospital in-service programs related to areas of work specialization
- Focused on learning new skills and staying updated with industry changes
- Promoted to Supply Tech 2 within 6 months
SUPPLY SUPERVISOR
U.S. Army
09.2003 - 12.2013
- Determined proper storage methods and stock location based on turnover, environmental factors and physical capabilities of facilities
- Verified inventory computations by comparing to physical counts of stock, investigating discrepancies or adjusting errors under 6 Hand Receipts
- Participated in receiving and editing requests for supplies, forms and equipment from supply sources
- Reviewed company contracts for procurement through commercial vendors
- Prepared work orders, bills of lading and shipping orders to route materials
- Examined shipment contents and compared with manifests, invoices and orders to verify accuracy
- Recorded shipment data for reporting, accounting and record-keeping purposes in the amount of $6,200,000.00
DATA ENTRY CLERK
Accurate Credit Bureau
01.2006 - 11.2008
- Transcribed phone messages and managed email communications for staff employees
- Maintained database by entering new and updated customer and account information
- Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format
- Maintained data entry requirements by following data program techniques and procedures
- Preserved customer confidence and protected operations by keeping information confidential
- Developed and maintained reports and spreadsheets to track data entry progress
- Utilized multiple software programs to manage data entry functions
- Completed database updates to record required information
Education
ASSOCIATES OF SCIENCE - FILM
Los Angeles Film School
Los Angeles, CA01.2015
ASSOCIATES OF SCIENCE - RECORDING
Los Angeles Recording School
Los Angeles, CA01.2013
DIPLOMA - LOGISTICS
The Quartermaster Center And School
Fort Lee, VA01.2004
DIPLOMA - GENERAL STUDIES
Los Altos High School
Hacienda Heights, CA01.2003
Skills
- Account Management
- Inventory management
- Optimized organizational structures
- Office and warehouse management
- Analytical reasoning
- Collaborative teamwork
- Skilled in Microsoft Office suite
- Data management applications
- Front desk management
Timeline
Agent Experience Coordinator
Compass Real Estate Brokerage
02.2024 - Current
OFFICE ADMINISTRATOR
Deasy Penner Podley Real Estate
10.2022 - 02.2024
INVENTORY CONTROLLER
Americold Warehouse
01.2019 - 01.2020
TECH II
Mercy Hospital Supply
01.2017 - 01.2018
DATA ENTRY CLERK
Accurate Credit Bureau
01.2006 - 11.2008
SUPPLY SUPERVISOR
U.S. Army
09.2003 - 12.2013
DIPLOMA - GENERAL STUDIES
Los Altos High School
ASSOCIATES OF SCIENCE - FILM
Los Angeles Film School
ASSOCIATES OF SCIENCE - RECORDING
Los Angeles Recording School
DIPLOMA - LOGISTICS
The Quartermaster Center And School
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