Marcee Harvey
Social Work
Carbondale,IL
Summary
I am a committed employee with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges. I am highly-motivated with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I am able to work effectively unsupervised and quickly master new skills. I am skilled in customer service, multitasking, and time management. I am highly organized, proactive and punctual with a team-oriented mentality. I am motivated and eager to apply time management and organizational skills in various environments. I am seeking an opportunity to expand my skills while facilitating company growth.
Overview
15
15
years of professional experience
Work History
QHMP
Perry County Counseling Center
DuQuoin, Illinois
08.2023 - Current
- Understood and followed oral and written directions.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
General Manager
Zaxby's Chicken Fingers & Buffalo Wings
Jackson, TN
06.2022 - 01.2023
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Supervised employees through planning, assignments, and direction.
- Tracked monthly sales to generate reports for business development planning.
- Trained employees on duties, policies and procedures.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Led employee evaluations with constructive feedback to boost performance.
- Delegated work to staff, setting priorities and goals.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Vocational Evaluator
State Of Tennessee Department Of Human Services
Union City, TN
07.2009 - 11.2021
- Organized information sessions at local schools and community centers relating to vocational rehabilitation topics.
- Compiled and studied educational and economic information to assist individuals in determining vocational and educational objectives.
- Provided job-seeking skills training to clients in areas such as resume writing and interviewing techniques.
- Interviewed clients to obtain information about employment history, educational background, and career goals, identifying barriers to employment.
- Conducted individual assessments to determine client's vocational strengths, limitations, and interests.
- Provided disabled students with assistive devices, supportive technology and assistance accessing facilities.
- Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
- Created reports summarizing evaluation results for referral sources and employers.
- Researched specialized resources available within the local community related to vocational rehabilitation services.
- Instructed individuals in job search and application strategies, resume writing and interview skills.
- Facilitated group workshops focusing on career exploration and job search strategies.
- Maintained up-to-date knowledge of current trends in the field of vocational evaluation through professional development activities.
- Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
- Maintained accurate and complete student records required by laws, district policies and administrative regulations.
- Completed day-to-day duties accurately and efficiently.
Family Development Specialist
Health Connect of America
Dyersburg, TN
08.2018 - 01.2020
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Education
MBA - Business
Bethel University
Mckenzie, TN12-2017
Master of Science - Criminal Justice
Bethel University
Mckenzie, TN08-2014
Bachelor of Science - Social Work
The University of Tennessee - Martin
Martin, TN08-2010
Skills
- Attention to Detail
- Communication
- Dependable and Responsible
- Problem-Solving
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Supervision and Leadership
- Written Communication
- Planning
References
References available upon request.
Timeline
QHMP
Perry County Counseling Center
08.2023 - Current
General Manager
Zaxby's Chicken Fingers & Buffalo Wings
06.2022 - 01.2023
Family Development Specialist
Health Connect of America
08.2018 - 01.2020
Vocational Evaluator
State Of Tennessee Department Of Human Services
07.2009 - 11.2021
MBA - Business
Bethel University
Master of Science - Criminal Justice
Bethel University
Bachelor of Science - Social Work
The University of Tennessee - Martin
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