Marcee Hutchins

I have spent the last few years, taking care of my ailing mother, it was a privilege to have the resources and opportunity to take care of this in our family time of need. I am looking forward to getting back to work. Starting a new career meeting new people and enjoying this next phase of my life.

• Provided exceptional customer service by responding to customer inquiries promptly and professionally.
• Maintained a clean, organized and stocked work station.
• Ensured compliance with health codes regarding proper storage and handling of food products.
• Greeted customers in a friendly and professional manner, providing excellent customer service.
• Performed general maintenance tasks such as sweeping floors, washing dishes.
• Resolved customer complaints in a timely manner.
• Followed safety protocols while operating equipment such as knives, blenders.
• Completed daily opening and closing duties including cleaning counters and restocking supplies.
• Developed long-term relationships with customers, increasing repeat business.

• Ensured compliance with regulatory requirements and industry standards.
• Provided leadership during times of organizational change or crisis situations.
• Established processes to ensure efficient workflow throughout the organization.
• Coached, mentored and trained team members in order to improve their job performance.
• Analyzed customer feedback data to develop action plans for improving services offered.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Conducted performance reviews for team members.
• Ensured compliance with industry regulations and company policies.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Oversaw marketing initiatives, increasing brand awareness and sales.
• Led a team of XX employees, ensuring high productivity and excellent customer service.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.
• Trained employees on additional job positions to maintain coverage of roles.
• Oversaw daily operations, maintaining efficiency and quality standards.

Cashiering/ stock and inventory/ product orders/ assisting customers