Experienced IT Professional with a passion for meeting customer needs and exceeding expectations. Committed to the highest standards of user experience.
Monitored five computer labs simultaneously to ensure users had current updated technology.
Delivered outstanding service solutions to teachers and students.
Addressed student and staff needs by troubleshooting computer, printer, scanner, copier, and 3D
printers issues.
Instructed staff regarding how to use projectors, digital monitors, and 3D printers.
Provided superior customer service by providing timely technical assistance to faculty, staff, and
students.
Supported all computer lab operations.
Maintained a clean, organized workspace to promote a positive learning environment for all users.