Marcel Donola
Los Angeles,CA
Summary
Dynamic and results-driven professional with extensive experience at FedEx Express, excelling in cargo handling and inventory management. Proven ability to ensure safety compliance while enhancing operational efficiency. Strong interpersonal skills foster collaboration, leading to successful logistics coordination and client satisfaction in fast-paced environments. Committed to achieving excellence in every task.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Material Handler
FedEx Express
Los Angeles, CA
01.2022 - Current
- Loaded and unloaded cargo from aircrafts.
- Maintained accurate records of incoming and outgoing shipments.
- Used scanners to track parcel information, condition or receipt.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Ensure safety and efficiency in performing special handling services, including inspection and management of cargo in need of special attention.
- Operated large vehicles, including loaders and belt loaders, to transport multiple freight loads.
- Weighed cargo items on scales to determine size limits for transport vehicles.
- Inspected freight for damages or missing items prior to loading.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Secured cargo and mail on pallets to meet various aircraft configurations.
- Ensured safety protocols were followed during the loading process.
Senior Catering Manager
The Cater Guys, Inc
Los Angeles, CA
09.2006 - Current
- Coordinated logistics for off-site events, including transportation, setup, and breakdown of catering equipment.
- Distributed food to service staff for prompt delivery to customers.
- Trained new employees to perform duties.
- Developed and maintained strong relationships with clients, vendors, and venue managers, fostering a network of partners.
- Inspected equipment prior to use at catered events to ensure it was working properly.
- Conducted staff performance evaluations, providing feedback and coaching to enhance service quality.
- Coordinated delivery times with clients and ensured that all items ordered arrived on time.
- Negotiated contracts with clients for catering services ensuring reasonable rates were charged.
- Resolved problems or concerns to satisfaction of involved parties.
- Ensured compliance with health and safety regulations, maintaining a safe environment for staff and clients.
- Reviewed invoices from vendors after each event and approved payment when appropriate.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Organized staff scheduling and trained new employees on food safety practices.
- Supervised servers during catered events to ensure high standards of service were met.
- Maintained accurate records of orders and deliveries for catering services.
- Resolved customer complaints quickly and efficiently.
Education
Some College (No Degree) - Law & Marketing
Santa Cecilia
Santos, BrazilSkills
- Cargo handling
- Inventory management
- Freight inspection
- Equipment operation
- Safety compliance
Accomplishments
- Employee of the Month 2024
- Writing compliments from management.
Languages
English
Professional
Portuguese
Professional
Spanish
Professional
Certification
- Certified Cargo Captain
- Certified Cargo Operator Loader and Belt loaders
- Certified Animal Cargo Operator and mover
- Certified Upload and Offload Aircraft Cargo
- Certified Food Handler
Timeline
Material Handler
FedEx Express
01.2022 - Current
Senior Catering Manager
The Cater Guys, Inc
09.2006 - Current
Some College (No Degree) - Law & Marketing
Santa Cecilia