Marcel Ellis
Brooklyn
Summary
Detail-oriented and highly organized administrative professional with a strong background in legal support and hospitality environments, seeking to contribute to a dynamic organization by leveraging proven strengths in office administration, client service, and workflow coordination. Brings experience managing confidential information, supporting legal documentation and case processes, and delivering exceptional customer service in fast-paced settings. Adept at multitasking, problem-solving, and maintaining professionalism under pressure, with a commitment to accuracy, efficiency, and positive client experiences.
Overview
8
8
years of professional experience
Work History
Administrative Support Specialist
Queens District Attorney's Office
10.2023 - Current
- Managed scheduling and coordination of court appearances and meetings for attorneys and clients.
- Developed and maintained filing systems to ensure easy access to legal documents and case files.
- Assisted in preparation of legal documents, ensuring compliance with office protocols and deadlines.
- Supported case management by tracking progress and updating relevant stakeholders on developments.
- Provided comprehensive administrative support to executive team, facilitating their focus on strategic tasks.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timely responses.
Police Communication Technician
New York City Police Department
05.2021 - 10.2023
- Operated communication systems to relay critical information during emergency responses.
- Monitored radio transmissions, ensuring clarity and accuracy of messages among officers and dispatchers.
- Coordinated multi-agency communications to enhance situational awareness during incidents.
- Assisted in training new technicians on equipment usage and operational protocols.
Assistant Manager
Rite Aid Pharmacy
11.2017 - 05.2021
- Assisted in managing daily pharmacy operations to ensure compliance with regulatory standards.
- Trained and supervised staff on inventory management procedures and customer service protocols.
- Implemented process improvements to enhance workflow efficiency and reduce errors in prescriptions.
- Collaborated with pharmacists to optimize medication dispensing processes and patient care initiatives.
Education
Bachelors - Business Management/ Hospitality
Medgar Evers College
Brooklyn, NY05-2026
High School Diploma - undefined
Brooklyn Collegiate High School
Brooklyn, NY06.2009
Skills
- Verbal communication
- File organization
- Scheduling appointments
- Telephone reception
- Administrative procedures
- Inventory management
- Report generation
- Purchasing coordination
- Report preparation
Timeline
Administrative Support Specialist
Queens District Attorney's Office
10.2023 - Current
Police Communication Technician
New York City Police Department
05.2021 - 10.2023
Assistant Manager
Rite Aid Pharmacy
11.2017 - 05.2021
High School Diploma - undefined
Brooklyn Collegiate High School
Bachelors - Business Management/ Hospitality
Medgar Evers College
Technical Skills
- Word
- Excel
- Outlook
- Power Point
- Data Entry and records management