Marcel Gamble
Grand Rapids,MI
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Journalist
The Grand Rapids Times
Grand Rapids, MI, MI
02.2006 - 04.2022
- Researched and wrote stories on a variety of topics, such as politics, crime, education, entertainment, health and sports.
- Conducted interviews with community leaders to obtain information for stories.
- Attended press conferences and other events to gather newsworthy information.
- Submitted assignments ahead of deadlines while adhering to editorial guidelines.
- Maintained relationships with key contacts within various organizations or institutions.
Admissions Representative
Everest College
Grand Rapids, MI, MI
03.2013 - 08.2015
- Assisted prospective students with the admissions process by providing guidance and answering questions.
- Maintained accurate records of student applications and documents.
- Developed relationships with high schools, counselors, and community organizations to promote college awareness.
- Organized campus tours for prospective students and parents.
- Participated in outreach activities such as career days or workshops at local high schools or community centers.
Owner/Operator
GC Delivery
Grand Rapids, MI
01.2017 - 03.2019
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Established foundational processes for business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Operations Manager
Select Express Logistics
Grand Rapids, MI
01.2020 - 10.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Bachelor of Arts - Communications
Calvin University
Grand Rapids, MI05.2012
Skills
- Staff Training
- Project Development
- Workflow Planning
- Process Improvement Strategies
- High-Pressure Environments
- Project Management
- Staff Management
- Assignment Delegation
- Recruiting and Hiring
- Data Evaluation
- Cultural Awareness
- Customer Relationship Management
Timeline
Operations Manager
Select Express Logistics
01.2020 - 10.2021
Owner/Operator
GC Delivery
01.2017 - 03.2019
Admissions Representative
Everest College
03.2013 - 08.2015
Journalist
The Grand Rapids Times
02.2006 - 04.2022
Bachelor of Arts - Communications
Calvin University
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