MARCEL HERNANDEZ
Martin's Concessions
Adelanto,CA
1
Certification
16
years of professional experience
Seasoned professional with 15 years of experience in customer service and warehouse operations seeking a Home job role. Skilled in high-volume inventory management, forklift operation, and maintaining exceptional service standards. Proven ability to coordinate shipment schedules and handle customer interactions efficiently.
Work History
Customer Service Cashier/Cook
16 Years- Provide exceptional customer service, ensuring customer satisfaction even during peak business hours.
- Process credit transactions with speed and accuracy, maintaining a high level of financial responsibility.
- Employ effective communication skills to address and resolve customer complaints professionally.
Warehouse Customer Service Worker
- Facilitated coordination between customers and logistics partners to ensure efficient shipment scheduling and delivery.
- Managed inventory handling, accurately processing and organizing over 5,000 items daily with appropriate labeling.
- Conducted daily quality assessments of stock, identifying and segregating damaged goods for further inspection.
Forklift Operator
4 Years 5 Months- Managed inventory flow by receiving, storing, and distributing materials, tools, and supplies, maintaining alignment with production demands.
- Processed and organized over 5,000 inventory items daily, implementing labeling and handling protocols to ensure efficient tracking and storage.
- Conducted daily quality inspections of merchandise, identifying and segregating damaged items to uphold inventory integrity and safety standards.
Warehouse Operator
5 Years- Assembled and packed a high volume of boxes per shift, adhering strictly to established company policies and procedures.
Education
No Degree - Culinary
High School Diploma - Biology
Skills
Communication
Problem Solving
Knowledge of Products and Services
Point of Sale Customer Service (POS)
Data Entry
Analytical Thinking
Tech Savvy
Certification
OSHA Forklift, CPR/First Aid
Timeline
Warehouse Customer Service Worker
Warehouse Service Inc.
12.2022 - 09.2022Read More
Forklift Operator
AVDC Inc.
07.2017 - 12.2021Read More
Warehouse Operator
AMR Inc.
07.2011 - 07.2016Read More
Customer Service Cashier/Cook
Martin's Concessions
10.2010 - CurrentRead More
Penn Foster
High School Diploma from Biology
Read More
Victor Valley College
No Degree from Culinary
Read More