MARCEL MCCAIN

• Provide fine-dining service run food be knowledgeable of menu and restaurant etiquette
• Educated waiters on menu, memorization strategies and how to convey information clearly.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
• Instructed new staff members on food handling procedures and service techniques.
• Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
• Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
• Trained in wine and liquor service in order to provide full and positive experiences to guests.
• Provided guests with information about menu items, made suggestions and took orders.
• Matched wines with menu items and guest preferences.
• Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.

Explain and sell insurance policies

Call to make appointments

Call to make sales over phone and give quotes

Find and refer leads

• Pack boxings stock boxes multitasking
• Packed and labeled merchandise to prepare for loading and shipment to customers.
• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
• Used pallet jacks to move items to and from warehouse locations.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
• Received deliveries, scanned packages and updated orders in internal database.

• Crossed trained every position in restaurant field
• Able to learn quickly, multiple years of experience in every position
• Server
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Greeted customers, answered questions and recommended specials to increase profits.
• Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation.

• Manage sound company server guest at events make drink
• Server
• Delegated daily tasks to team members to optimize group productivity.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Directed and led employees, supervising activities to drive productivity and efficiency.
• Organized schedules, workflows and shift coverage to meet expected business demands.

• Serve guest take orders run food
• Greeted customers, answered questions and recommended specials to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Promoted desserts, appetizers and specialty drinks to optimize sales.

• Packed and labeled merchandise to prepare for loading and shipment to customers.
• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.