Marcel Rodgers
Fort Worth,TX
Summary
Versatile and results-driven professional with a track record of exceeding sales targets at Regional Acceptance and enhancing operational efficiency at Amazon Fulfillment Center. Demonstrates adaptive leadership and strong work ethic, excelling in team coordination and client relationship management. Expert in compliance and loan processing, significantly improving customer satisfaction and team performance.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon Fulfillment Center
01.2023 - 09.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Senior Loan Advisor
Regional Acceptance
08.2021 - 11.2022
- Provided ongoing support for existing clients, addressing concerns or questions related to their loans as needed throughout the life of the agreement.
- Educated clients on various mortgage products, empowering them to make informed decisions about their financial futures.
- Managed a diverse portfolio of loans while consistently meeting or exceeding sales targets set by management.
- Mentored junior loan advisors, sharing industry knowledge and best practices to enhance team performance.
- Streamlined the loan application process for improved efficiency and customer satisfaction.
Loan Advisor/ Bankruptcy
Bridge Crest
02.2018 - 06.2021
- Maintained up-to-date knowledge of current lending regulations, ensuring compliance with all applicable laws and policies in every client interaction.
- Achieved successful loan closures by diligently managing client relationships throughout the entire application process.
- Ensured compliance with federal, state, and company policies by conducting thorough audits of all loan documentation.
- Expedited loan processing times by maintaining clear communication channels between internal departments and external partners.
Education
High School Diploma -
Lamar High School
Arlington, TX2016
Skills
- Adaptive Leadership
- Team Coordination and Leadership
- Strong Work Ethic and Dependable
- Excellent Listening
- Staff Management
Timeline
Warehouse Associate
Amazon Fulfillment Center
01.2023 - 09.2024
Senior Loan Advisor
Regional Acceptance
08.2021 - 11.2022
Loan Advisor/ Bankruptcy
Bridge Crest
02.2018 - 06.2021
High School Diploma -
Lamar High School
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