Marcel Santos
Roslindale,MA
Summary
Proven to enhance customer satisfaction at Pharmacy Alberto II, I leveraged cash handling expertise and exceptional teamwork to streamline checkout processes and minimize financial discrepancies.
Trained new staff, ensuring operational excellence, Known for impeccable organization and prioritizing skills, my contributions significantly improved service efficiency and team collaboration.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Pharmacy Cashier
Pharmacy Alberto II
05.2023 - 01.2024
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Trained new employees on cashier procedures, serving as a knowledgeable resource for team members.
- Balanced cash drawer at the end of each shift with consistent accuracy, demonstrating strong attention to detail.
- Increased customer satisfaction by providing friendly and efficient service during checkout process.
- Managed cash register transactions accurately, minimizing discrepancies in daily financial reports.
Education
High School Diploma -
Centro Educativo En Artes Tte Geovanny Oller Mena
Sabaneta De Cangrejos, Los Zayas, Sosúa 57000, RD 08.2017 - 12.2021
Skills
- Maintaining cleanliness
- Organization and prioritization
- Cash handling expertise
- Teamwork and Collaboration
- Customer Service
- Honest and Dependable
Languages
English
Professional Working
Timeline
Pharmacy Cashier
Pharmacy Alberto II
05.2023 - 01.2024
High School Diploma -
Centro Educativo En Artes Tte Geovanny Oller Mena
08.2017 - 12.2021
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