Summary
Overview
Work History
Education
Skills
Timeline
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Marcel Steadham

Gaithersburg,MD

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Waiter

Persimmon Restaurant
Bethesda, MD
09.2023 - Current
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Firearms Instructor

Gilbert Indoor Range
Rockville, MD
08.2021 - 05.2023
  • Monitored student performance and offered feedback to support goal achievement.
  • Educated students using customized teaching methods and hands-on curriculum.
  • Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
  • Delivered group lectures and hands-on demonstrations to instruct students.
  • Encouraged students to explore individual learning opportunities to expand knowledge of subject areas.

Facility Manager

Gilbert Indoor Range
Rockville, MD
08.2021 - 05.2023
  • Managed and directed facility staff by handling assignment delegation and timely completion.
  • Prioritized and performed routine maintenance to keep facility in excellent shape.
  • Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.

Sales Associate

The Home Depot Inc
Germantown, MD
02.2017 - 08.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Education

High School Diploma -

Watkins Mill High School
Gaithersburg, MD
06.2016

Some College (No Degree) - Business

Montgomery College
Rockville, MD

Skills

  • Part 107 Certified Drone Pilot
  • Organizational Skills
  • Customer Service
  • Microsoft Office
  • Employee Supervision and Task Delegation
  • Supervision & Leadership

Timeline

Waiter

Persimmon Restaurant
09.2023 - Current

Firearms Instructor

Gilbert Indoor Range
08.2021 - 05.2023

Facility Manager

Gilbert Indoor Range
08.2021 - 05.2023

Sales Associate

The Home Depot Inc
02.2017 - 08.2022

High School Diploma -

Watkins Mill High School

Some College (No Degree) - Business

Montgomery College

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Marcel Steadham