Utilized SOAP method to properly note all animals previous medical history as well as signs and symptoms experiencing at current hospital visit
Discussed financial estimates with owner
Collected patient biopsies and blood samples for laboratory analysis
Managed medical intervention and therapy for animals in collaboration with veterinarian
Monitored vital signs of animals during surgical procedures and provided postoperative care.
Pharmacy Technician
Potters House Apothecary
01.2023 - 12.2023
Met or exeeded daily outgoing calls quota to alert patients their prescription was received, confirm day supply, price, flavor, and device details, and communicate turnaround times
Entered and processed patients' prescriptions into internal system
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Server/Bartender
Joes Crab Shack
01.2018 - 01.2020
Cultivated warm relationships with customers.
Crafted cocktails and served beer, liquor, and wine to patrons.
Rang in and served food and beverages promptly with focused attention to customer needs.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.