Marcela Gonzalez

I would be appointed by the administration school office to cover assignments when a teacher is absent

Developed strong relationships with students, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.

Integrated cultural awareness in class time by incorporating diverse perspectives.

Interpreting from English to Spanish to help students or parents with their language barrier.

• Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Processed payments, entering sales in register for prompt customer service.
• Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
• Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
• Educated clients on proper hair care techniques to promote healthier hair between appointments.
• Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.