Summary
Overview
Work History
Education
Skills
Timeline
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Marcela Irwin

Marcela Irwin

Cinnaminson

Summary

Skilled K9 trainer with background in implementing effective training programs for various disciplines; EDD/NDD, to include domestic pets and exotic animals (Avian). Possess strong communication skills, adept at applying positive reinforcement techniques. Demonstrated ability to foster trust and rapport with K9’s, fellow Handlers and Clients. Leading to successful outcomes while conducting sweeps and security. Proven record of enhancing K9 welfare and client satisfaction, through tailored training approaches and specific client needs.

Clients; NFL, Amazon, variety of Convention Center Clients, High Schools, Rehabilitation Centers(addiction and medical), Re-Entry Centers and Carnival Cruise Line (cargo).

Certifications - AWD, NAPWDA, SORA, TWIC and CCW permit - Florida and New Jersey

Dependable Handler bringing several years of experience in related positions. Dedicated to arriving on time, ready to work, and eager to contribute to team success. Looking for a long-term role with an exciting organization.

Thank you, for your time and consideration.

Overview

3
3
years of professional experience

Work History

K9 Handler - EDD and NDD

Vestige Security
09.2023 - Current
  • Managed inventory of supplies needed for daily maintenance and upkeep of assigned K9
  • Ensured proper handling of K9 unit to ensure safety of both handler and public at all times.
  • Talked to or interacted with animals to encourage familiarization with human voices or contact.
  • Implemented specialized protocols for hazardous material detection utilizing trained canines as needed.
  • Developed individualized training plans based upon specific needs identified by each handler and K9 team pair.
  • Provided detailed reports on performance of assigned K9 units during operations and training exercises.
  • Managed inventory of supplies needed for daily maintenance and upkeep of assigned K9 units.
  • Evaluated animals for trainability and ability to perform.
  • Advised owners on strategies for continuing training and reinforcing lessons.
  • Evaluated animals to determine temperaments, abilities or aptitude for training.
  • Responsible for providing daily care and training of K9 unit, including feeding, grooming, exercising and maintaining general health.
  • Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
  • Managed household errands and other essential duties.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed routine maintenance and repair.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

K9 Handler - NDD and EDD

Scentworks Canine
01.2023 - Current
  • Performed regular inspections on equipment used in the field to maintain operational readiness.
  • Evaluated animals to determine temperaments, abilities or aptitude for training.
  • Conducted training programs to develop or maintain desired animal behaviors.
  • Responsible for providing daily care and training of K9 unit, including feeding, grooming, exercising and maintaining general health.
  • Implemented specialized protocols for hazardous material detection utilizing trained canines as needed.
  • Evaluated animals for trainability and ability to perform.
  • Managed inventory of supplies needed for daily maintenance and upkeep of assigned K9 units.
  • Ensured proper handling of K9 unit to ensure safety of both handler and public at all times.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

Some College (No Degree) - Political Science

Fairleigh Dickinson University
Teaneck, NJ

Skills

  • Trained with both NDD and EDD K9’s
  • Certifications EDD - AWD, NAPWDA and USPCA (expired)
  • Certifications NDD - AWD and AK9i (expired)
  • Mobile odor with EDD and NDD - certified
  • Cargo screening
  • Accustomed to 12/16 hour work schedule
  • Working multiple states - NYC, NJ, Pa, Maryland, New Orleans, Indianapolis, Kansas, Florida and Wisconsin(TBD)
  • Hazardous materials protocol
  • Animal evaluation
  • Canine health management
  • Team collaboration
  • Customer service
  • Problem solving
  • Time management
  • Task prioritization
  • Attention to detail
  • Operational readiness
  • Service goal achievement
  • Animal behavior modification
  • Self motivation
  • Professional demeanor
  • Active listening
  • Obedience training expertise
  • Animal Training Schedules
  • Working Dogs Training
  • Firearms handling
  • Strong decision-making
  • Public relations
  • Teamwork
  • Animal transport safety
  • Professionalism
  • Animal Training Equipment Use
  • Explosive detection proficiency
  • Animal training
  • Adaptability and flexibility
  • Animal Conditioning
  • Organizational skills

Timeline

K9 Handler - EDD and NDD

Vestige Security
09.2023 - Current

K9 Handler - NDD and EDD

Scentworks Canine
01.2023 - Current

Some College (No Degree) - Political Science

Fairleigh Dickinson University

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Marcela Irwin