Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Marcela Jaimes

Marcela Jaimes

Hallsville

Summary

Dynamic Office Manager with a proven track record at Goodland Dentistry and Braces and iKids Pediatric Dentistry, Excelling in patient support and organizational skills. Enhanced team productivity through effective task delegation and streamlined payroll processing for 12 employees. Committed to maintaining HIPAA compliance while fostering a welcoming environment for patients and staff alike.

Overview

13
13
years of professional experience

Work History

Office Manager

Goodland Dentistry and Braces
07.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of patient information and company documents as well as personnel records.
  • Provided exceptional customer service when addressing patient and provider inquiries or concerns in the office, via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and receiving lab orders.
  • Processed bi-weekly payroll for 12 employees using ADP Lyric.
  • Coordinated with HR to manage onboarding and offboarding payroll updates.
  • Generated payroll reports for budget forecasting to reflect our doctor's schedule.

Office Manager

Ikids Pediatric Dentistry
01.2012 - 07.2023
  • Oversee daily operations of the dental office
  • Schedule and coordinate patient appointments
  • Maintain organized patient records and ensure Hipaa compliance
  • Manage office supplies and dental inventory
  • Implement and improve office policy and procedures
  • Ensure a clean, welcoming, and professional front office environment
  • Greet and check in patients, addressing questions or concerns
  • Discuss treatment plans and financial responsibilities with patients/guardians
  • Train and supervise 4 front desk and 10 back office staff
  • Processed bi-weekly payroll for front office, hygienist and dental assistants. Track hours worked, PTO, sick days, and holidays or accurate compensation.

Education

GED -

Panola College
Carthage TX

Skills

  • Client support
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Scheduling and calendar management
  • Payroll processing
  • Administrative support
  • Document management
  • Clerical support
  • Account reconciliation
  • Scheduling

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Office Manager

Goodland Dentistry and Braces
07.2024 - Current

Office Manager

Ikids Pediatric Dentistry
01.2012 - 07.2023

GED -

Panola College

Similar Profiles

CREATE PROFILE