Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marcela Landaverde

Conroe

Summary

Dynamic Cafeteria Manager with extensive experience at Conroe ISD, excelling in meal planning and inventory management. Proven track record in reducing food waste and enhancing customer satisfaction through exceptional service and team leadership. Skilled in food safety compliance and effective staff training, fostering a clean and efficient kitchen environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cafeteria Manager Level 3

Conroe ISD
12.2013 - Current
  • Assisted with daily meal planning and preparation in compliance with nutrition guidelines.
  • Maintained cleanliness and organization of kitchen and dining areas for safety standards.
  • Collaborated with team members to implement efficient food service practices during peak hours.
  • Contributed to staff training initiatives focusing on food safety and hygiene protocols.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Used Edison and Newton to analyze monthly financial statements, to reconcile inventory and daily production on all reimbursable meals.
  • Managed budgets, analyzing financial data to make informed decisions on ordering weekly inventory
  • Trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
  • Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing cashier errors.
  • Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
  • Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
  • Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
  • Maintained a clean and safe environment, adhering to health department regulations and guidelines.
  • Conducted regular meetings with staff members to address concerns, provide support, and facilitate open communication.
  • Reviewed employee performance regularly, offering constructive feedback for improvement where necessary.
  • Increased customer loyalty by consistently providing high-quality food and exceptional service.
  • Managed inventory effectively, reducing waste and ensuring availability of popular items.
  • Engaged with staff to improve service quality and customer satisfaction within cafeteria operations.

Education

Associate of Arts - Accounting

Lonestar College
Montgomery, TX

Skills

  • Food preparation
  • Health and safety procedures
  • Food handling
  • Sanitation standards
  • Kitchen equipment operation
  • Meal planning
  • Health regulations
  • Inventory management
  • Employee scheduling
  • Waste reduction
  • Portion control
  • Allergy awareness
  • Menu planning
  • Regulatory compliance
  • Cafeteria equipment operations
  • Inventory oversight and maintenance
  • HACCP record keeping
  • Food and supplies ordering
  • Staff supervision and assistance
  • Reliable and responsible
  • Time management
  • Problem-solving
  • Customer service
  • Multitasking
  • Attention to detail
  • Organizational skills
  • Critical thinking
  • Team leadership
  • Money handling
  • Decision-making
  • Calm and pleasant demeanor

Certification

  • Food Handlers Certificate - Exp. 7/21/2027
  • GED - 05/19/2006

Languages

Spanish
Full Professional

Timeline

Cafeteria Manager Level 3

Conroe ISD
12.2013 - Current

Associate of Arts - Accounting

Lonestar College

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