Marcela Lopez
Coral Springs,FL
Summary
Dynamic professional with over 3 years of experience in housekeeping and childcare, notably with Getzy Fellig and Alissa Fellig Family. Proven expertise in maintaining high cleanliness standards and delivering exceptional customer service. Skilled in over 10 years of grocery store knowledge and staff training, fostering teamwork and efficiency in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Housekeeper/babysitter
Getzy Fellig and Alissa Fellig
Coral Springs, FL
05.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained cleanliness of rugs and carpeted areas in professional spaces.
- Prepared meals and snacks for children, as well as tidied up the home afterward.
- Assisted with children's homework, as well as provided tutoring and teaching.
- Performed light housekeeping duties such as laundry, cleaning, and organizing.
- Possess 3+ years of experience as a babysitter for families in the local area.
- Developed creative activities and games to keep children entertained and engaged.
- Demonstrated ability to remain calm and respond quickly in difficult or emergency situations.
Market Las Promociones
Fredy Meneses
Medellin,Colombia
01.2010 - 11.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Manage cash, credit card transactions, and refunds using point-of-sale tills.
- Respond to customer questions quickly and professionally and make purchasing suggestions when appropriate.
- Mentor new staff members to ensure high standards of customer service and provide guidance on company procedure.
- Rotate stock according to sell-by dates and keep accurate inventories.
- Maintained a detailed knowledge of available products and communicated information to customers.
- Educated customers on promotions and special offers to secure enrollments in customer loyalty programs.
- Handled deliveries and transferred products to the storeroom using safe lifting techniques.
Education
High School Diploma -
Nuevo Cervantes
Medellin,Colombia11.2006
Skills
- Teamwork
- Housekeeping
- Customer service
- Hospitality background
- Health and safety compliance
- Staff training
- Retail Sales
- Customer Service
- POS Systems
- Cash Handling
- Grocery Store Operations
Timeline
Housekeeper/babysitter
Getzy Fellig and Alissa Fellig
05.2021 - Current
Market Las Promociones
Fredy Meneses
01.2010 - 11.2020
High School Diploma -
Nuevo Cervantes