Marcela Madrid

Proven Referral Coordinator and Medical Assistant at Community Health Centers of the Central Coast, adept in patient records oversight and multi-line phone proficiency. Excelled in streamlining referral processes, enhancing patient care through effective communication and meticulous record-keeping. Demonstrated ability to bridge service gaps, improving referral completion rates by over 30%. Skilled in fostering patient cooperation and reducing anxieties.

Recent graduate with foundational knowledge in Health Care setting and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.