Marcela Massarotti
Portland,OR
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
16
16
years of professional experience
1
1
Certification
Work History
COMMUNITY SUPPORT VOLUNTEER
Bonny Slope Elementary School
03.2018 - Current
- Demonstrated organizational skills by organizing community events towards charity
- Developed positive relationships with parents and teachers to instill volunteer opportunities across the community
- Explored creative problem-solving strategies by volunteer in class with early age classroom
- Provided emotional support and encouragement during difficult times (Covid)
- Engagement activities coordinator to drive social interaction among the community.
STORE OWNER
Barbara Strauss
04.2011 - 12.2014
- Franchise ownership to establish brand equity and business growth on the women beauty segment
- Maintained inventory levels by tracking stock levels and ordering new products as needed
- Organized promotional activities such as contests, giveaways, discounts to attract customers
- Analyzed consumer trends in order to adapt product selection accordingly
- Built a strong team environment by providing feedback on performance and encouraging collaboration among employees
- Oversaw the day-to-day operations of the store including scheduling, staffing, budgeting, forecasting
- Monitored financials including profit and loss statements and balance sheets to ensure store profitability
- Resolved customer complaints in an efficient manner while ensuring satisfaction at all times
- Analyzed sales data to identify areas of opportunity for growth.
HR COORDINATOR
Krominox Acos e Metais LTDA
04.2008 - 12.2011
- Coordinated onboarding activities such as orientation, paperwork completion, and new hire training
- Served as a resource for employees regarding questions about benefits eligibility or coverage
- Assisted with payroll processing by verifying hours worked and ensuring accuracy of wages
- Created job descriptions that accurately reflected the roles and responsibilities of each position
- Organized career development programs such as workshops, seminars, mentoring sessions
- Developed and implemented procedures and programs to facilitate HR processes and enhance staff development
- Administered employee relations, responding to inquiries and resolving issues
- Implemented safety protocols and procedures to protect workers from potential hazards.
Education
BACHELOR DEGREE IN BUSINESS ADMINISTRATION -
Mackenzie University
Sao Paulo, SP12.2011
Skills
- Calendar/Agenda Management
- Volunteer coordination
- Family engagement
- Cross-cultural competence
- Creative and Growth mindset
- Event Setup
- Administrative Support
Accomplishments
- Supervised team of 5 staff members.
- Achieved Top Store Sales across Franchises in Brazil.
- Create HR Department of Grupo Krominox.
- Multi Cultural Experience & Diversity Management by living in multiple coutries (Brazil, USA, New Zealand & Australia).
- Community service and people realtionship
Certification
Instituto Tadashi Kadomoto - Leader Training - 2014
References
- Dgiovani Massarotti - GM, Mens Streetwear Jordan - (Nike), dgiovani.massarotti@nike.com
- Euler Fagundes - Krominox, Controller Manager, euler@krominox.com.br
- Thais Saldanha - Certificated Pilates Instructor, tbjsaldanha@gmail.com
- Ana Pinto - Nike, Senior Admin At Nike Friend, ana.pinto@nike.com
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
COMMUNITY SUPPORT VOLUNTEER
Bonny Slope Elementary School
03.2018 - Current
STORE OWNER
Barbara Strauss
04.2011 - 12.2014
HR COORDINATOR
Krominox Acos e Metais LTDA
04.2008 - 12.2011
BACHELOR DEGREE IN BUSINESS ADMINISTRATION -
Mackenzie University
Instituto Tadashi Kadomoto - Leader Training - 2014
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