Marcela Meza
Stockton,CA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Accomplished Managing Director handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
26
26
years of professional experience
Work History
Managing Director
Marco And Son's Inc.
01.2010 - 12.2022
- Increased customer satisfaction by providing high-quality services and timely communication.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Certified Nursing Assistant
Highland Hospital
01.2000 - 01.2010
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Certified Nursing Assistant
Rounsville Rehabilitation Center
01.1997 - 12.2000
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Education
GED -
Piedmont Adult School
Oakland, CA06.1996
Skills
- Patient Care
- Customer Service
- Fluent Bilingualism
- Multitasking Abilities
- Light Housekeeping
- Adaptability
Timeline
Managing Director
Marco And Son's Inc.
01.2010 - 12.2022
Certified Nursing Assistant
Highland Hospital
01.2000 - 01.2010
Certified Nursing Assistant
Rounsville Rehabilitation Center
01.1997 - 12.2000
GED -
Piedmont Adult School