Marcela Rico Urbina
Garland,TX
Summary
Outgoing Barista with excellent skills in both caffeinated and boba beverages.
Experienced in training new staff on beverage and food preparation, as well as customer service skills.
Great multitasking skills, team collaboration, and friendly with coworkers and customers.
Overview
3
3
years of professional experience
Work History
Barista/Cashier
La La Land Kind Cafe
Richardson, Texas
08.2024 - 08.2026
- Engaged customers through friendly conversation to enhance overall experience.
- Prepared and served hot or cold beverages.
- Prepared different flavored cold foams, matcha, and restocked the bar area
- Sliced fruits, prepared avocado mash for toasts, and prepped toast area with different toppings
- Trained new staff on coffee preparation, customer service, and toast preparation, enhancing team consistency and service quality.
- Understood POS system to receive and process customers' payments
- Created drinks to advertise new seasonal drops for social media
- Developed seasonal drink recipes for social media promotion, increasing customer interest and brand visibility.
Boba Barista
Mochinut
Richardson, USA
04.2023 - 02.2024
- Restocked drink toppings, prepared fruits, and crafted a variety of milk teas.
- Created a wide variety of hot and cold drinks during shifts
- Decorated mochi donuts according to weekly flavor themes.
- Maintained store cleanliness and warmly greeted customers to enhance their experience.
Education
Some College (No Degree) - Business
Richland College
Dallas, TX06-2027
High School Diploma -
Lloyd V. Berkner High School
Richardson, TX05-2024
Skills
- Food Preparation
- Customer Service
- Staff training
- Multitasking
- Collaboration
- Communication Skills
Timeline
Barista/Cashier
La La Land Kind Cafe
08.2024 - 08.2026
Boba Barista
Mochinut
04.2023 - 02.2024
Some College (No Degree) - Business
Richland College
High School Diploma -
Lloyd V. Berkner High School