Marcela R. Moreno
Burlington,KY
Summary
Proven Accounts Receivable Manager and Payroll Specialist at US1 Logistics, adept in account reconciliation and customer relations. Enhanced department efficiency by implementing new technologies, significantly reducing outstanding balances. Excelled in establishing strong client relationships and streamlining financial processes, demonstrating adaptability and a commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Accounts Receivable Manager
US1 Logistics
07.2021 - 07.2022
- Recruited staff members and oversaw training programs.
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Ensured timely payments from clients through effective communication and proactive followups.
- Prepared operational and risk reports for management analysis.
- Reviewed collection reports determining status of collections and amount of outstanding balances.
- Established and maintained relationships with individual and business customers and provided assistance with problems these customers may encounter.
- Established credit limits based on thorough risk assessments, minimizing potential losses.
- Improved department efficiency through the adoption of new technologies and automation tools.
- Resolved valid or authorized deductions by entering adjusting entries.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Created financial dashboards to provide insights into key performance indicators.
- Reduced outstanding account balances through diligent follow-up on past due invoices.
Payroll Specialist
US1 Logistics
07.2020 - 07.2021
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, deductions, detention time to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Educated customers about billing, payment processing and support policies and procedures.
- Calculated correct order totals, updated accounts, and maintained detailed records for management.
Education
Bachelor of Tourism Studies - Tourism Management
Universidad Autonoma De Baja California
Tijuana, Baja California06.2012
Skills
- Payment Negotiations
- Account Reconciliation
- Account updating
- Collections experience
- Customer Relations
- Office organization
- Operational reporting
- Adaptable to changing conditions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Accounts Receivable Manager
US1 Logistics
07.2021 - 07.2022
Payroll Specialist
US1 Logistics
07.2020 - 07.2021
Bachelor of Tourism Studies - Tourism Management
Universidad Autonoma De Baja California
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