Marcela Sanchez

Worked at various venues to fill per diem shifts, as an Event Server- through Instawork agency; such as: Soldier Field, Field Museum, Brookdale Oak Park, City Winery Riverwalk, Offshore Rooftop &Bar

Roles Include(d):

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Provided friendly, courteous service to create memorable moments for guests.
• Fostered enjoyable event atmosphere through friendly guest interactions
• Executed synchronized meal service simultaneously serving multiple guests.
• Circulated appetizer and drink trays smoothly around events to offer selections to guests.
• Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
• Arranged linens and table settings according to seating plan and event theme.
• Prepared serving appetizer trays and set tables at diverse events.
• Served appetizers, delivered entrees and refilled beverages for banquet guests.
• Adapted service based on customer requests and kitchen readiness.
• Monitored dietary restrictions and served guests with special needs.
• Answered guest questions about event plans and food service choices.
• Cleared dishes and glassware quickly following each course.
• Checked identification for minimum age for sale of alcoholic beverages.
• Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
• Maintained event cleanliness during service by promptly clearing dishes after each course.
• Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.

• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Also, cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Supervised daily activities and provided assistance to staff.
• Administered prescribed medications under direction of physician.
• Followed nutritional plans to prepare optimal meals.
• Assisted disabled clients to support independence and well-being.
• Completed entries in log books, journals and care plans to accurately document and report patient progress.
• Completed medical and program reports and maintained records following clinic standard operating procedures.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Provided transportation and appointments management.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Developed rapport to create safe and trusting environment for care.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Documented vital statistics and coordinated with health care providers.
• Improved patients' comfort with massage and application of topical treatments.
• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
• Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Provided direct personal care and administrative services to clients.
• Transported clients for medical and personal outings.
• Supported families through difficult times by offering emotional support and education on important care tasks.
• Provided mobility assistance such as walking and regular exercising.
• Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Checked patient vitals such as temperature, blood pressure and blood sugar levels.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Facilitated personal hygiene management, feeding and ambulation.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Transported patients between rooms and appointments or testing locations.

• Assured, that I provided the best possible impression and overall experience, by exceeding guests expectations in delivering an expedited, efficient & friendly service.
• Displayed enthusiasm and promoted excellent service to customers successfully
• Effectively served a section of 8-12 tables
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, cooking methods,menu deviations and food shortages in the kitchen..
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
• Collaborated with the kitchen staff to ensure that all orders were prepared in a timely and accurate manner.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
• Cultivated warm relationships with regular customers.
• Worked with TOAST- POS system to place orders and manage bills.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Bussed and reset tables to keep dining room and work areas clean.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Completed all my necessary side work prior to and after shift, to make sure my station/section was setup for a successful shift.

• Cared for client in private home or assisted living facility and delivered high-quality support to meet needs.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
• Monitored progress and documented patient health status changes to keep care team updated.
• Supervised daily activities and provided assistance to client, family and staff.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Assisted disabled clients to support independence and well-being.
• Administered medications to patients and remained vigilant for negative side effects.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Followed nutritional plans to prepare optimal meals.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness