Marcela Scacheri Elliott
Carlsbad,CA
Summary
Senior Supervisor skilled in [Area of expertise] and managing complex projects with general oversight. Effectively communicates within and outside function to gain cooperation on operational processes, practices and procedures. Documented leadership success in making moderate to substantial improvements to enhance staff training and productivity and achieve goals. Energetic Supervisor is successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
20
20
years of professional experience
Work History
Food SeniorSupervisor
CSUSM
01.2013 - Current
- Responsible for the efficient operation of 3 Restaurant concepts (GetFresh, Bistro, and QDOBA)
- Ensure opening, closing, and daily procedures are followed at all 3 restaurants
- Mentor, train, and support staff of 15-20 employees per shift
- Establish and maintain a well-organized area by being compliant with all safety training HACCP
- Follow safety procedures such as wearing safety shoes and proper uniform
- Participate in safety meetings, and monthly and weekly safety trainings, and identify potential safety hazards
- Oversee food service production for all retained locations including inventory, purchasing, and waste control.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
Executive Chef
Empire High School
01.2006 - 01.2013
- Responsible for menu planning and production of up to 380 meals per day
- It was ensured that all HACCP guidelines were met and exceeded
- Conducted scheduled and unscheduled audits of all subordinate staff's taste, quality, and food safety.
Assistant Cook
Empire High School
01.2005 - 01.2006
- Assistant to the executive chef, in preparation for up to 200 daily meals
- Directly in charge of cleanliness and sanitation of the front and back of the house.
Education
SERVESAFE MANAGER -
High School Diploma -
ENNS
Buenos AIres Argentina12.1988
Skills
- Retail/Order/Inventory/Food Cost
- Bilingual in English and Spanish
- Strong ability to motivate team members
- Employee Supervision
- Compliance understanding
- Training content creation
- Complex Problem-Solving
- Process Monitoring and Improvement
- Goal-Oriented
- Staff Management
- Employee Motivation
- Operations Management
- Employee Coaching and Mentoring
- Work Planning and Prioritization
- Hiring and Training
- Organizational skills
- Executive Team Leadership
Timeline
Food SeniorSupervisor
CSUSM
01.2013 - Current
Executive Chef
Empire High School
01.2006 - 01.2013
Assistant Cook
Empire High School
01.2005 - 01.2006
SERVESAFE MANAGER -
High School Diploma -
ENNS
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