Marcela Silva Davatolhagh
Chino,CA
Summary
Accomplished Licensed Vocational Nurse leverages critical thinking, analysis, and medical knowledge to deliver superior care in high-pressure environments. Collaborates with physicians and multidisciplinary team members, restoring patients' health through nursing and health education processes. Maintains positive attitude in urgent, stressful situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
LVN
Queen of the Valley Hospital
West Covina, California
10.2025 - Current
- Provided direct patient care in fast-paced urgent care environment.
- Assist surgeons in c-section cases.
- Second assist for deliveries.
- Transport patient to mother-baby unit.
- Monitored vital signs, such as blood pressure, temperature, pulse rate and respiration rate.
- Prepared patient rooms for examination, including stocking supplies and ensuring cleanliness.
LVN Meal Breaker
San Antonio Regional Hospital
Upland, California
06.2025 - 10.2025
- Administered medications and performed basic medical procedures.
- Assisted physicians during examinations and treatments.
- Monitored vital signs, such as blood pressure, temperature, pulse rate and respiration rate.
- Prepared patient rooms for examination, including stocking supplies and ensuring cleanliness.
- Assisted with patient transfer activities utilizing appropriate equipment and safety measures.
- Covered RN's 30 minute lunches.
Licensed Vocational Nurse
Exer Urgent Care
Glendora, CA
09.2024 - 05.2025
- Triage patients, obtain vital signs
- Administer medications, injections, and treatments
- Administer IV’s
- Provide EKG’s
- Draw blood, utilize laboratory and testing equipment
- Provide wound care per clinician orders
- Monitor inventory of medications and supplies
- Train new employees
Licensed Vocational Nurse
Optum
Glendora, CA
01.2024 - 09.2024
- Triage patients, obtaining vital signs, reason for visit.
- Administer medications and treatments.
- Provides wound care per clinician orders.
- Observe patients for any reactions to medications and notify the clinician.
- Utilize laboratory and testing equipment.
- Monitor the inventory of medications and supplies.
- Administer IV's
- Draw blood
Patient Support Representative
HealthCare Partners/Optum
Torrance, CA
01.2022 - 12.2023
- Receive and process multiple incoming calls-schedule appointments for patients.
- Provide referral information including doctor, address, phone number and expiration of referral.
- Request prescription refills
- Cancel/reschedule appointments according to provider schedule changes.
- Confirm appointments according to site policy.
- Verify patient’s demographics and insurance information, and update changes as needed.
- Connect them to an LVN or RN for further emergent triage.
Medical Receptionist/Urgent Care
HealthCare Partners
Glendora, CA
06.2013 - 01.2022
- Monitor the lobby area for patients or visitors who may have medical difficulties.
- Collect co-pays and payments for all services, print out receipts, and balance cash drawer daily.
- Verify walk-in patient’s name, demographics, insurance, and primary care provider.
- Keep patients informed of wait times and communicate with provider or assistant accordingly.
- Assist providers with returning patients non-medical/medical calls.
- Take complete, accurate, and neat phone messages.
PBX Operator
Corona Regional Medical Center
Corona, CA
05.2017 - 04.2018
- Answer phone calls
- Operate switchboard
- Page overhead for employees
- Page overhead for codes
- Monitor hospital alarms
- Direct people to appropriate departments
Medical Receptionist/Primary Care
HealthCare Partners
Pasadena, CA
11.2012 - 06.2013
- Verify all insurance eligibility.
- Knowledge of contracted insurance plans and procedures; know which plans require referrals and/or prior authorizations.
- Contact “bumped” patients immediately by phone and reschedules their appointments as appropriate.
- Call patients with next day appointments to confirm time and place.
- Reschedule and cancel appointments as necessary.
- Contact appropriate department for missing fisc prior to patient arrival.
- Make follow-up appointments; provide departing patients an appointment card with appropriate information.
Appointment Scheduler
HealthCare Partners
Pasadena, CA
01.2012 - 11.2012
- Receive and process multiple incoming calls for appointments.
- Schedule appointments in accordance with physician and/or department requirements.
- Verify patients demographics and insurance information, and update changes as needed.
- Confirm appointments according to site policy.
- Cancel/reschedule appointments according to provider schedule changes.
Education
Associates - Science-Nursing-LVN
Pacific College
Costa Mesa, CA06.2023
Associates - Art-Social & Behavioral Sciences
Norco College
Norco, CA06.2022
Diploma -
Chino High School
Chino, CA06.2003
Skills
- Proven ability to manage multiple tasks in fast-paced work environment
- Excellent customer service skills
- Deadline sensitivity, time-management, and the ability to work under pressure
- Ability to institute a proven process immediately
- Admirable ability to be a team leader, work independently, or as a member of a team
- Computer proficient with Microsoft Word, Excel, PowerPoint, Microsoft Office, Microsoft Outlook, Windows, and the Internet
- Excellent verbal and written communication skills
Certification
- LVN License-California
- BLS
- ACLS
- PALS
- IV & Blood Withdrawal Certified
Timeline
LVN
Queen of the Valley Hospital
10.2025 - Current
LVN Meal Breaker
San Antonio Regional Hospital
06.2025 - 10.2025
Licensed Vocational Nurse
Exer Urgent Care
09.2024 - 05.2025
Licensed Vocational Nurse
Optum
01.2024 - 09.2024
Patient Support Representative
HealthCare Partners/Optum
01.2022 - 12.2023
PBX Operator
Corona Regional Medical Center
05.2017 - 04.2018
Medical Receptionist/Urgent Care
HealthCare Partners
06.2013 - 01.2022
Medical Receptionist/Primary Care
HealthCare Partners
11.2012 - 06.2013
Appointment Scheduler
HealthCare Partners
01.2012 - 11.2012
Associates - Science-Nursing-LVN
Pacific College
Associates - Art-Social & Behavioral Sciences
Norco College
Diploma -
Chino High School