Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Marcela Soto

Alpine,TX

Summary

Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards. Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results. Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness. Hardworking professional with energetic personality and strong cleaning skills. Properly handles heavy equipment, cleaning chemicals and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards. Skilled professional with many years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies.

Overview

Work History

Housekeeping Room Attendant

Armadillo Hotel
Odessa, TX
07.2021 - 09.2021
  • Communicated effectively with team members about daily assignments and task progress.
  • Responded promptly to guest requests for additional supplies or services.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Kept up-to-date records of items cleaned in each room.
  • Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
  • Inspected furniture for damage or stains in between guest stays.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Assisted colleagues whenever necessary in order to meet deadlines set by management.
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Organized supplies for use based on expected customer needs.
  • Checked rooms to ensure they met standards for cleanliness and tidiness.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Cashier

La Esperanza
Midland, TX
05.2021 - 07.2021
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered phone calls to assist customers with questions and orders.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Checked personal identifications during alcohol and tobacco sales.

Education

Diploma -

Preparatoria
Chihuahua Mexico
06-2016

Skills

  • Washing windows
  • Sorting and washing laundry
  • Dusting furniture
  • Ordering cleaning supplies
  • Cart management
  • Vacuuming and sweeping

Languages

Spanish
Professional
English
Limited

Affiliations

  • I like to keep myself busy, I work very well under pressure, I know how to work in a team and help, and I communicate very well with people.

Timeline

Housekeeping Room Attendant

Armadillo Hotel
07.2021 - 09.2021

Cashier

La Esperanza
05.2021 - 07.2021

Diploma -

Preparatoria
Marcela Soto