Marcela Zuniga
Los Angeles,CA
Summary
Motivated professional leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Excellent problem-solving skills to work within busy and constantly changing environment.
Overview
2
2
years of professional experience
Work History
Cafe Manager
La Terraza Cafe
Los Angeles , CA
2023.06 - Current
- Performed regular maintenance checks on equipment to ensure safe operation.
- Resolved conflicts between team members in a professional manner.
- Conducted regular inspections of equipment used by staff members in order to maintain safety standards.
- Established relationships with local businesses or organizations that could refer customers to the cafe.
- Planned weekly menus based on seasonal availability of ingredients and customer preferences.
Sales Associate
Earthy Corazon
Los Angeles , CA
2023.01 - 2023.05
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Created scented candles with natural ingredients such as beeswax, soy wax, and essential oils.
- Kept records of production quantities and quality control checks.
Cashier
Ralph's
Monterey Park
2021.08
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
Sales Associate
Kohl's
Alhambra
2020.05
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
Stock Associate
Albertsons
Monterey Park
2019.01
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Processed customer purchases at checkout counter using cash register or point-of-sale system.
- Checked expiration dates on merchandise regularly and removed out-dated products from shelves immediately.
- Cleaned work area periodically including sweeping floors and dusting shelves.
Education
Roosevelt High School
01.1990
Skills
- Customer Engagement
- Business marketing
- Order Management
- Food orders
- Coffee Shop Operations
- Sanitation
- Market Tracking
- Menu Updating
- Sales Tracking
- Staff Management
- Employee Scheduling
- Health and Safety Regulations
Personal Information
Title: Creative Director
Timeline
Cafe Manager
La Terraza Cafe
2023.06 - Current
Sales Associate
Earthy Corazon
2023.01 - 2023.05
Cashier
Ralph's
2021.08
Sales Associate
Kohl's
2020.05
Stock Associate
Albertsons
2019.01
Roosevelt High School
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