Marcela P Manzi
miami,Florida
Summary
Dynamic Clinical Partner at Baptist Medical Center with a proven track record in enhancing patient care and streamlining communication. Skilled in vital signs monitoring and compassionate patient relations, I successfully implemented electronic health record systems, improving documentation accuracy and supporting quality assurance initiatives. A reliable team player dedicated to fostering a positive healthcare environment.
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Partner
Baptist Medical Center
10.2023 - Current
- Collaborated with healthcare teams to enhance patient care and streamline communication processes.
- Assisted in the implementation of electronic health record systems, improving documentation accuracy.
- Monitored patient progress and reported findings to medical staff for timely interventions.
- Facilitated training sessions for new staff on clinical protocols and operational procedures.
- Supported quality assurance initiatives by conducting regular audits of patient care practices.
Executive Administrative Housekeeper and Laundry
The Palace Group
02.2015 - 11.2021
- Developed and implemented strategic initiatives to enhance operational efficiency.
- Facilitated cross-departmental collaboration to achieve organizational goals and objectives.
- Analyzed market trends to inform decision-making and strategic planning processes.
- Managed project timelines and deliverables, ensuring alignment with business objectives.
- Mentored junior staff, promoting professional development and skill enhancement.
- Conducted regular assessments of operational workflows to identify areas for improvement.
- Led team meetings to communicate updates, gather feedback, and drive performance improvements.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Interviewed, recruited and trained new onboarding candidates.
- Elevated customer service standards by introducing new training programs for front-line staff.
- Enhanced operational efficiency by streamlining workflow processes across multiple departments.
- Cultivated high-performance organizational culture, aligning employee goals with corporate objectives and rewarding excellence.
- Reduced employee turnover by establishing robust hiring process and fostering positive work culture.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maintained cleanliness and sanitation standards across guest rooms and common areas.
- Assisted in inventory management of cleaning supplies and materials.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
CNA
The Palace Nursing and Rehabilitation Center
02.2014 - 10.2015
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Maintained accurate patient records, enhancing continuity of care and communication.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Provided emotional support to patients and families, fostering a compassionate environment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Associate of Science - CNA
Genesis Vocational Institute
Miami, FL03-2025
Bachelor of Arts - Register Nurse Asistant
Guadalupe Vocational Institute
Miami, FL09-2004
Master of Science - Administration Human Resources
University Autonomy of Occidente
Cali, Colombia11-1996
M.D. -
San Tomas University
Bogota, Colombia03-1993
Skills
- Customer service
- Reliable team player
- Vital signs monitoring
- Direct patient care
- Compassionate
- Maintaining confidentiality
- Adaptable
- CPR
- Companionship and emotional support
- Valid Miami driver's license
- Complex Problem-solving
- Professional bedside manner
- Patient relations
- Prioritizing stat orders
- Fluent in English Spanish
- Reliable transportation
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Costumer Services to family members and patients with compassion and smiles
- Collaborated with team of in the development of task
Certification
- CNA - Certified Nurse Assistant
- MD Psychologist
- Master HR administration
- Equivalent of the U.S. degree of Bachelor Arts in psychology earned at regionally accredited institution of higher education in Unites State
Languages
English
Professional Working
Timeline
Clinical Partner
Baptist Medical Center
10.2023 - Current
Executive Administrative Housekeeper and Laundry
The Palace Group
02.2015 - 11.2021
CNA
The Palace Nursing and Rehabilitation Center
02.2014 - 10.2015
Associate of Science - CNA
Genesis Vocational Institute
Bachelor of Arts - Register Nurse Asistant
Guadalupe Vocational Institute
Master of Science - Administration Human Resources
University Autonomy of Occidente
M.D. -
San Tomas University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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