Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marceles Batie

Pittsburgh,PA

Summary

Dynamic professional with a proven track record in operations management and customer relations, honed at Busy Beaver Building Centers Inc. Excels in cross-functional team management and problem-solving, enhancing customer satisfaction and streamlining processes. Skilled in negotiation and conflict resolution, significantly improving team efficiency and service quality.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Knowledgeable Desired Position with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

6
6
years of professional experience

Work History

Manager/Seasonal Specialist

Busy Beaver Building Centers Inc.
03.2019 - Current
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Bagged customer purchases while paying mind to industry best practices.
  • Returned unwanted merchandise and retrieved specially requested products.
  • Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
  • Assisted with backroom duties by unloading deliveries and stocking shelves.
  • Contributed to positive work culture through effective communication and collaboration with coworkers.
  • Answered customer inquiries and provided product guidance.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Supported cashier duties, expediting transactions and minimizing wait times for customers.
  • Provided product knowledge to help customers select best products.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Provided excellent customer service by addressing inquiries and assisting with locating products.
  • Demonstrated flexibility in scheduling, adapting to various shifts as needed to support the store''s operational needs.
  • Maintained orderly cart areas outside the store, ensuring availability of carts for incoming shoppers at all times.
  • Responded promptly to requests for carryout assistance, providing exceptional service for elderly or disabled customers.
  • Streamlined checkout process by quickly scanning items and applying proper discounts.
  • Assisted customers to their vehicles with heavy or bulky items, ensuring high level of customer service.
  • Streamlined bagging process, organizing items to maximize bag space and reduce waste.
  • Reduced customer wait times by quickly adapting to different cashier speeds and customer volumes.
  • Increased safety by promptly cleaning spills and alerting staff to potential hazards.
  • Improved efficiency, adapting bagging techniques based on item shapes and sizes.

Maintenance/Bagger

Shop N Save Supermarket
06.2018 - 03.2019
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Bagged customer purchases while paying mind to industry best practices.
  • Returned unwanted merchandise and retrieved specially requested products.
  • Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
  • Assisted with backroom duties by unloading deliveries and stocking shelves.
  • Contributed to positive work culture through effective communication and collaboration with coworkers.
  • Answered customer inquiries and provided product guidance.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Supported cashier duties, expediting transactions and minimizing wait times for customers.
  • Provided product knowledge to help customers select best products.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Provided excellent customer service by addressing inquiries and assisting with locating products.
  • Demonstrated flexibility in scheduling, adapting to various shifts as needed to support the store''s operational needs.
  • Maintained orderly cart areas outside the store, ensuring availability of carts for incoming shoppers at all times.
  • Responded promptly to requests for carryout assistance, providing exceptional service for elderly or disabled customers.
  • Streamlined checkout process by quickly scanning items and applying proper discounts.
  • Assisted customers to their vehicles with heavy or bulky items, ensuring high level of customer service.
  • Streamlined bagging process, organizing items to maximize bag space and reduce waste.
  • Reduced customer wait times by quickly adapting to different cashier speeds and customer volumes.
  • Increased safety by promptly cleaning spills and alerting staff to potential hazards.
  • Improved efficiency, adapting bagging techniques based on item shapes and sizes.

Education

Obama Academy
Pittsburgh, PA

Skills

  • Verbal and written communication
  • Sales management
  • Marketing
  • Negotiation
  • Expectation setting
  • Cross-functional team management
  • Innovation management
  • Multitasking
  • Multitasking Abilities
  • Operations Management
  • Problem-solving aptitude
  • Conflict Resolution
  • Reliability
  • Adaptability
  • Performance reviewing
  • Team building
  • Problem-solving abilities
  • Customer Relations
  • Schedule oversight
  • Professionalism
  • Time management abilities
  • Employee Training
  • Quality Control
  • Sales strategy
  • Crisis Management
  • Communication Skills

Timeline

Manager/Seasonal Specialist

Busy Beaver Building Centers Inc.
03.2019 - Current

Maintenance/Bagger

Shop N Save Supermarket
06.2018 - 03.2019

Obama Academy

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Marceles Batie