Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Marcelina Aguayo

Certified Nursing Assistant
Dubuque,IA
Marcelina Aguayo

Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
years of professional experience
6
years of post-secondary education
2
Languages

Work History

Stonehill Franciscan Services
Dubuque, IA

Certified Nursing Assistant
06.2018 - Current

Job overview

  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Care for residents in long term living facility and delivered high-quality support to meet needs.
  • Assure residents are in good care and anticipate their needs.

Hillcrest Family Services
Dubuque, IA

Patient Navigator
12.2021 - 04.2023

Job overview

  • Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
  • Educated patients on insurance and healthcare..
  • Assist potential clients with insurance services if needed.
  • Assist clients who may be in crisis get the necessary help.
  • Set up therapy services or medication services for clients who may want or need services.

Bethany Home Health Care
Dubuque, IA

Dietary Aide
04.2014 - 05.2018

Job overview

  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.

Education

University of Phoenix
Tempe, AZ

Masters Degree from Healthcare Information Administration
09.2018 - 05.2021

University Overview

  • Dean's List 1st and 2nd Semester 2021
  • Member of University of Phoenix Alumni

Dubuque Senior High School
Dubuque, IA

High School Diploma
08.1994 - 05.1998

Skills

Observing responses

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Accomplishments

Was able to complete my schooling and graduate while caring for my 3 kids and working full time job.

Timeline

Patient Navigator

Hillcrest Family Services
12.2021 - 04.2023

University of Phoenix

Masters Degree from Healthcare Information Administration
09.2018 - 05.2021

Certified Nursing Assistant

Stonehill Franciscan Services
06.2018 - Current

Dietary Aide

Bethany Home Health Care
04.2014 - 05.2018

Dubuque Senior High School

High School Diploma
08.1994 - 05.1998
Marcelina AguayoCertified Nursing Assistant