Summary
Overview
Work History
Education
Skills
Timeline
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Marcelina Lunceford

Shasta Lake,CA

Summary

Reliable Sales Cashier with significant experience in retail environments. Focused on customer satisfaction, possess cash handling skills, and adept at operating point-of-sale systems. Previous roles demonstrate strong communication skills and ability to make positive impact through problem-solving and effective team collaboration.

Overview

4
4
years of professional experience

Work History

Recovery Specialist

Telecare Corporation
McCleary, WA
06.2023 - 12.2024
  • Provided support to individuals in recovery from substance abuse and other mental health issues.
  • Created individualized treatment plans for clients based on their individual needs.
  • Facilitated group therapy sessions, providing guidance and direction to participants.
  • Assisted with the development of relapse prevention strategies for clients.

Sales Lead

Famous Footwear
Olympia, WA
02.2024 - 08.2024
  • Reviewed customer data to determine potential new markets and target customers.
  • Maintained relationships with existing clients by providing product updates and information.
  • Resolved customer complaints in an efficient manner while maintaining quality standards.
  • Provided training sessions for new employees on sales techniques, procedures.

Night Auditor

Stay Beyond Inn and Suites
Elma, WA
12.2023 - 06.2024
  • Greeted arriving guests and checked them in to their rooms.
  • Processed guest check-outs, including payment processing and providing receipts.
  • Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
  • Responded to customer inquiries regarding hotel services, reservations, directions.

Universal Service Officer

TwinStar Credit Union
Aberdeen, WA
10.2020 - 08.2022
  • Maintained accurate records of customer interactions and transactions.
  • Provided customer service and support to clients, responding to inquiries in a timely manner.
  • Greeted customers upon arrival at the branch and assisted them with their needs.
  • Answered phone calls professionally and provided information to callers as needed.

Education

High School Diploma -

Aberdeen High School
Aberdeen
06-2011

Skills

  • Financial Institution Regulations
  • New Account Setup
  • Cash oversight
  • Teller Support
  • Sales Targeting
  • Sales targets
  • Sales Leadership
  • Driving sales
  • Team-oriented and dependable
  • Punctual and Hardworking
  • Microsoft Word
  • Multitasking
  • Computer Skills
  • Customer Service

Timeline

Sales Lead

Famous Footwear
02.2024 - 08.2024

Night Auditor

Stay Beyond Inn and Suites
12.2023 - 06.2024

Recovery Specialist

Telecare Corporation
06.2023 - 12.2024

Universal Service Officer

TwinStar Credit Union
10.2020 - 08.2022

High School Diploma -

Aberdeen High School

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Marcelina Lunceford