Summary
Overview
Work History
Education
Skills
Skills Abilities
Timeline
Generic

Marcelina Martinez

Santa Ana,CA

Summary

Secure a position that well enable me to use my strong communication and organizational skills, customer service, warehouse and my ability to work well with people. Also I’m fluent in Spanish and English, able to write and read. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Unarmed Security Guard

Securitas Security Services USA
10.2021 - 07.2023
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Conducted safety checks, inventory checks and security assessments to apply protective measures.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Transportation Driver

Abrazar, Inc.
06.2019 - 10.2020
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Delivered passengers to destinations safely and on time.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Responded with ease to sudden changes in routes and schedules.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Followed designated routes and schedules while operating vehicles.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Communicated with passengers regarding estimated time of arrival.
  • Followed applicable traffic regulations and traffic laws.
  • Helped passengers with luggage, collected fares and politely answered questions.

Utility Line Locator

UtiliQuest LLC
12.2017 - 08.2019
  • Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
  • Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
  • Reviewed maps and blueprints to identify locations for and sizes of underground utilities
  • Drew maps of utility lines and potential plans for future ones, providing detailed locations and information.
  • Repaired malfunctioning utility lines after locating equipment and identifying problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Drive to work site and bring the truck home to work everyday

• Locate line for Edison, At&t and Cox

Pull order

Full steam staffing
07.2018 - 08.2018
  • Drive forklift electric ride on pallet jack, Scan item bar code, stack merchandise, follow headset directions

Packing

bakery express
01.2018 - 06.2018
  • Mark, label and container tags, Count products and materials, Examine and inspect product, Make sure products in order to ensure that packing specifications are met, Keep are clean

Mobile groomer

Fritzy's pet care pros
09.2016 - 10.2017
  • Maintaining timekeeping information and submitting payments by web or phone, Answer telephone and returning calls to customers, Collect and deposit money into the bank, keep records of account balanced, Create, maintain, and enter information into database, Complete forms in accordance with company procedures and drive to appointments, Schedule and confirm appointments with clients and customers, Establish work procedures or schedules and keep track of the daily work of my own, Talk to customer about further details or benefits, Calculate and quote charges for service, Explain products or service, prices, and answer customers questions, Obtain customer information such as name, address and payment method, Keep records of receipt on file

Education

High School Diploma -

School
02.2018

Skills

  • Facility Security
  • Emergency Response
  • Alarm System Monitoring
  • Security Equipment Operation
  • Attention to Detail
  • Security Camera Monitoring
  • Customer Service
  • Reliable and Responsible
  • Honest and Dependable

Skills Abilities

Able to team work, organization, planning, time management, inventory control, documentation, and data entry, Able to work under pressure, active listening, multi task and financial, Exceptional trunk strength to work effectively in a warehouse and stock supplies. Experience with inventory, knowledge of a variety of machines that are typically used in sales warehouses, including workshops cranes, barcodes scanners and bailing equipment, Great communication skills to effortlessly speak about benefits of an item over the phone in a clear manner. Problem sensitivity to help determine if problem can develop, Reviewed online orders and pulled products from warehouse inventory with accuracy and efficacy. Prepare and correctly labeled products for shipment. Giving and receiving feedback, conflict resolution, organization, motivation. Strong leadership starts with the ability to communicate clearly in both conversations and writing

Timeline

Unarmed Security Guard

Securitas Security Services USA
10.2021 - 07.2023

Transportation Driver

Abrazar, Inc.
06.2019 - 10.2020

Pull order

Full steam staffing
07.2018 - 08.2018

Packing

bakery express
01.2018 - 06.2018

Utility Line Locator

UtiliQuest LLC
12.2017 - 08.2019

Mobile groomer

Fritzy's pet care pros
09.2016 - 10.2017

High School Diploma -

School
Marcelina Martinez