Hi, I’m
Marcelina (Marcie) Thomas
Receptionist/Office Assistant/Personal Assistant
Tucson,AZ
Summary
- Working knowledge of computers
- Professional, yet warm and friendly personality
- Active listener
- The understanding that follow-up calls, double checking, and caring, are essential parts of good service.
- Have taken the class for HIPAA certification.
Overview
48
years of professional experience
Work History
Receptionist/Office Assistant/Personal Assistant
Randstad (Staffing Agency)
Job overview
- Assigned to The City of Tucson Planning and Development Services
- Processing zoning letter requests and liquor license applications for zoning compliance, plus ordering office supplies, meeting set-ups and ordering catering.
Charter Healthcare of Tucson
10.2021 - 11.2023
Job overview
- Filing and updating both the hard copies and the information into the Devero monitoring system
- Setting up for meetings, including copying documents, ordering lunches, plus seeing to the needs of the participants
- Coordinate 'Zoom and Team' online meeting
- Forwarding information and needs of patients to the on-duty staff such as the Nurse and CNA, by means of text or phone
- Contacting our venders for supplies for both patients and office, such as beds, oxygen, meals if needed
- Providing support to my fellow team members whenever called upon to do so
- Keeping marketing supplies up to date
- Monitoring the medical supplies and keeping the running account of the inventory used.
Robert Half / OFFICE TEAM
04.2016 - 01.2018
Job overview
- As assigned outside consultant services
- Supervisor Tami Ballis
- I was assigned to Nova Home Loans from June 2016 to July 2017 as a Funding Assistant (preparing files, so the Funders could start funding them).
The Center for Mental Health
05.2011 - 01.2015
Job overview
- Selecting, ordering, and keeping accurate inventory of promotional items for the events information booth for The Center for Mental Health
- Recording the history of each event, how many people attended over how many days, how many promotional items and literature were given out
- Packing promotional items and literature for taking or shipping to events
- Mailing information packs when requested
- Keeping the brochure racks up to date at all The Center for Mental Health locations
- Selecting venues for The Center for Mental Health functions, and selecting caterers, menus, signage, set-up and take-down for the aforementioned functions.
Accreditation Council for Graduate Medical Education
Receptionist
04.1991 - 12.2009
Job overview
- Directing calls, setting up for meetings, order lunches and refreshments for said meetings
- Assisting the office manager with their daily duties such as, ordering office supplies, assigning meeting room, reporting to the building management of maintenance needs
- Floor fire marshal/emergency evacuation coordinator
- Assisting with any overflow projects.
Norell Temporary Service
Office Staffing
01.1985 - 01.1990
The Conrad Hilton
Supervisor, Night Telecommunications
01.1980 - 01.1984
The Drake Hotel
Room Clerk/Check-in
01.1976 - 01.1980
Education
Kendall College
01.1976
Columbia College
from Photography and Graphitic Arts
01.1986
Skills
- Outstanding phone, reception, and people skills
- The ability to maintain focus while multitasking and dealing with people under stressful situations
- Making travel arrangements, and maintaining co-worker’s schedules, and ordering office supplies as needed
Relevantexperience
- Marketing department for a nonprofit mental health provider.
- Receptionist in a nonprofit graduate medical educational organization.
- Meeting and greeting, both on the phone and in person.
- Dealing with medical educators, medical Doctors, PhDs. and co-workers helping when and where I could.
- The actions or inactions of a company team member is a reflection of the company or organization.
- Professional service does not mean cold and unfriendly, it means getting the work done in a timely manner, keeping the customer informed, and going the extra miles when called for.
- Be responsible for your actions if you make a mistake.
- Always keep in mind that you may have heard the same questions, however it is the first time that person has asked.
Personal Information
Title: Receptionist/Office Assistant/Personal Assistant
Hobbies and Interests
- Judge of Elections (1980 - 2009) Chicago Board of Elections, Chicago, IL
- Chicago Architecture Foundation (1985-1990) Docent
Timeline
Charter Healthcare of Tucson
10.2021 - 11.2023
Robert Half / OFFICE TEAM
04.2016 - 01.2018
The Center for Mental Health
05.2011 - 01.2015
Receptionist
Accreditation Council for Graduate Medical Education
04.1991 - 12.2009
Office Staffing
Norell Temporary Service
01.1985 - 01.1990
Supervisor, Night Telecommunications
The Conrad Hilton
01.1980 - 01.1984
Room Clerk/Check-in
The Drake Hotel
01.1976 - 01.1980
Receptionist/Office Assistant/Personal Assistant
Randstad (Staffing Agency)
Kendall College
Columbia College
from Photography and Graphitic Arts
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