Tasha Hannah
Vineland,US
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Peer Support Specialist /Counselor
Gateway Wellness Center
12.2023 - Current
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Enhanced client recovery by providing emotional support and practical guidance.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
Case Manager/Counselor
Center for Family Services Inc
10.2021 - 11.2023
- Coordinated individual referrals for community service, which included advocating for needs and overcoming roadblocks
- Maintained the highest levels of patient satisfaction, generating referrals to keep the unit productive
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers
- Participated in professional growth programs to support education improvement efforts.Identified care needs of individual patients
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
QC Inspector
Durand Glass Manufacturing Co Inc
01.2015 - 09.2021
- Monitored performance and generated reports detailing quality of product and defect rates
- Completed precise measurements using special
- Kept my boss up to date on the job's progress and material requirements
- Fixed problems, reassembled items, and ran additional tests
- Took on tasks originallv assigned to peers to decrease their workloads, completing them within expected ume constraints
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Achieved positive results by completing numerous tasks with accuracv and efficiency
- Accomplishments
Education
Masters Of Social Work - Social Work
Walden University
Minneapolis, MNBachelor of Science -
Wilmington University
New Castle, DE2022
Basics
Bridgeton High School
West Ave Bridgeton NJ 06.2005
Skills
- Peer Support Ethics
- Recovery guidance
- Boundary Setting
- Substance abuse awareness
- Rapport Building
- Self-Care Management
- Problem-solving skills
- Relationship-building skills
- Mental Health Advocacy
- Behavioral Health Knowledge
- Leadership skills
- Empathy Development
- Communication abilities
- Skilled in intake interviewing
- Counseling
- HIPAA
- Psychoeducation
- Anger Management
- Treatment Planning
- Biopsychosocial Assessments
- Intake assessments
- Peer Counseling
- Social Work
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
Timeline
Peer Support Specialist /Counselor
Gateway Wellness Center
12.2023 - Current
Case Manager/Counselor
Center for Family Services Inc
10.2021 - 11.2023
QC Inspector
Durand Glass Manufacturing Co Inc
01.2015 - 09.2021
Bachelor of Science -
Wilmington University
Masters Of Social Work - Social Work
Walden University
Basics
Bridgeton High School
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