Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Marcelino molina

Inglewood,CA

Summary

Dynamic Customer Service Representative with a proven track record at Arcadia Incorporated, excelling in active listening and critical thinking to resolve customer complaints effectively. Skilled in data entry and maintaining accurate records, I collaborated with teams to enhance service processes, significantly improving customer satisfaction and operational efficiency.


I know that im appling for afterschool soccer coach. I started to play soccer at the age of 10 years old. i would love to tech young players what i was taught, playing the sport that i loved to play.

Work History

Customer Service Representative

Arcadia Incorporated
04.2025 - Current
  • Assisted customers with inquiries and provided product information to enhance satisfaction.
  • Resolved customer complaints by actively listening and delivering effective solutions.
  • Maintained accurate records of customer interactions using CRM software.
  • Collaborated with team members to improve service processes and workflow efficiency.

Education

High School Diploma -

Alessandro High School
Hemet, CA

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Arcadia Incorporated
04.2025 - Current

High School Diploma -

Alessandro High School
Marcelino molina